Dentist in Toronto, ON
Monday
10:00 AM – 7:00 PM
Tuesday
10:00 AM – 7:00 PM
Wednesday
10:00 AM – 7:00 PM
Thursday
10:00 AM – 7:00 PM
Friday
10:00 AM – 7:00 PM
Saturday
9:00 AM – 4:00 PM
Sunday
Closed
Address
127 Westmore Dr, Etobicoke, ON M9V 3Y6, Canada
Phone
(416) 748-6684
Website
http://www.cityheartdental.com/
If I were to rate this place, it would receive a zero. Firstly, I want to commend the hygienist for their hard work and kindness. Now, onto the issue of charges. Last year, I went in for a cleaning using my school insurance. I assumed I could return for another cleaning after six months.
However, when I did return, I was unexpectedly billed $250. When I questioned this, I was informed that my insurance only covered $60, as the first claim was around $300. This lack of communication regarding charges is unacceptable. It's imperative to inquire about procedures and costs before utilizing insurance. Additionally, I referred a friend who only went in for a consultation for braces, yet they charged her insurance $160 without any treatment performed.
On top of that, they demanded a $500 deposit for the braces. For those with insurance, it's crucial to confirm what will be submitted and the associated costs before any claims are made, ensuring transparency and avoiding surprises during subsequent visits.
March 14, 2024
Sanjay Mathur is a nice, knowledgeable dentist, and the supporting dental staff is also good. But the older receptionist is quite rude and condescending, unpleasant to speak with, and requires training on how to politely communicate with customers for customers to come back, otherwise it's very easy to go elsewhere.
September 18, 2024
Got my full check up and the Doctor Aditya Walia is very experienced and very humble. Thank you doctor Walia for the great service Staff is super welcoming. 100% recommended to my family and friends.
June 13, 2025
The best dentist to go to. Came to this place after a while and the service is still top tier. Excellent customer service, excellent team and dentist.
June 10, 2025
127 Westmore Dr, Etobicoke, ON M9V 3Y6, Canada
Address
127 Westmore Dr, Etobicoke, ON M9V 3Y6, Canada
Phone
(416) 748-6684
Website
http://www.cityheartdental.com/
Make an appointment now and experience the difference.
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