CommWell Health Penderlea - Professional dental clinic exterior with modern facilities

CommWell Health Penderlea

Unclaimed
3.9 (10 reviews)

in , NC

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About

CommWell Health Penderlea is a Federally Qualified Health Center (FQHC) offering comprehensive and affordable primary medical, dental, and Behavioral Health services in Willard, NC. As part of the larger CommWell Health system, it is dedicated to providing patient-centered care to all, regardless of ability to pay, focusing on community well-being and integrated health services.

Hours

Monday

8:00 AM – 5:30 PM

Tuesday

8:00 AM – 5:30 PM

Wednesday

8:00 AM – 5:00 PM

Thursday

8:00 AM – 5:30 PM

Friday

Closed

Saturday

Closed

Sunday

Closed

Quick Info

Address

5531 State Road, 5531 Eleanor Roosevelt Ln #1319A, Willard, NC 28478

Phone

(877) 935-5255

Website

http://www.commwellhealth.org/

Detailed Introduction

CommWell Health Penderlea is a branch of CommWell Health, a well-established and award-winning non-profit Federally Qualified Health Center (FQHC) that has been serving communities in southeastern North Carolina since 1977. Located at 5531 Eleanor Roosevelt Ln #1319A, Willard, NC 28478, CommWell Health Penderlea offers a wide range of primary, preventive, behavioral, and oral healthcare services. CommWell Health's mission is the "compassionate delivery of quality medical, dental, and Behavioral Health services for all." They operate on a patient-centered health home model, meaning they provide integrated and coordinated care with a team-based approach, often including Primary Care providers, nurses, health educators, and specialists. This approach aims to address all aspects of a patient's health and wellness needs. Services typically offered at CommWell Health locations, including Penderlea, encompass: Medical Services: Comprehensive family medical care for all ages, including treatment of acute illnesses, management of chronic diseases, physical exams, women's health services, prenatal care, immunizations, and services for conditions like diabetes and HIV/AIDS. They also offer on-site digital x-ray and laboratory services, and facilitate referrals to external specialists. Dental Services: Comprehensive Dental Care, including emergency care, preventative care (cleanings, sealants, fluoride), maintenance care, restorative care (fillings, crowns, dentures, root canals), oral hygiene counseling, and extractions. They utilize state-of-the-art equipment and digital x-ray units. Behavioral Health Services: Individual, group, and residential services for mental health and substance abuse treatment. CommWell Health emphasizes an integrated model where behavioral health is coordinated with medical and dental care. Special Health Care Services: These can include programs like WIC (Women, Infants, and Children), pharmacy services, care coordination, express discount meds home delivery pharmacy, and mobile dental/medical units to reach underserved populations. A core principle of CommWell Health is providing affordable care. They accept most private insurance, Medicare, and Medicaid, and offer a sliding scale fee for those without insurance, ensuring access to quality healthcare regardless of a patient's ability to pay. CommWell Health is committed to community well-being, not just individual treatment. They actively engage in community outreach and advocacy to protect and expand healthcare services for their communities. Their history traces back to a part-time migrant health program, and they have grown significantly, continually adapting to meet the evolving needs of the diverse populations they serve across a six-county region. They are accredited by The Joint Commission in both ambulatory and behavioral healthcare and are certified as a Patient-Centered Medical Home.

Photos

CommWell Health Penderlea

Patient Reviews

3.9 out of 5
Kesha Stanley

Kesha Stanley

I thank God for them They really care about their patients. They are truly a blessing

March 30, 2023

Nessa Manning

Nessa Manning

The staff is friendly and caring. But the fact it takes several days to weeks to get a prescription approval for a necessary medication is uncalled for.

August 27, 2021

Jewell WellsFlynn

Jewell WellsFlynn

The entire group of people that work in this clinic are exceptional. The medical provider and staff go above and beyond the standards of care to help people . My family have all chosen this clinic as their favorite health care provider because of the knowledge and proactive treatments received. They are a blessing!

July 11, 2019

David G White

David G White

My wife and I both love the Dentist the Hygienist, but their front office either doesn’t know what they are doing or they do not care about their patients. Twice we have been turned away for Dental Care because 1. they canceled the appointment without contacting us and 2. it was scheduled wrong in their system. We get the reminder in our text messages, but get to the office 20 minutes early as requested and they tell us that the appointment is for cleaning.

We tell them No, it is for crown preparation, cleaning was done 3 months ago. The answer back is we are sorry we can’t do this today. You have an appointment in April, we will do it then. It has taken them three months to turn an insurance authorization in to United Concordia for an extremely problematic tooth. And it is still not turned in as I write this.

By their own admission they never submitted anything to the Insurance Co. Either the dentist does not communicate with the front office or someone drops the ball and it is obvious there is no follow-up. The website for CommWell Health Penderlea talks of quality healthcare, but from our perspective and real life experience both quality and healthcare is nonexistent.

January 30, 2024

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Our Location

CommWell Health Penderlea

5531 State Road, 5531 Eleanor Roosevelt Ln #1319A, Willard, NC 28478

Contact Information

Address

5531 State Road, 5531 Eleanor Roosevelt Ln #1319A, Willard, NC 28478

Phone

(877) 935-5255

Website

http://www.commwellhealth.org/

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