Detailed Introduction
CORDENTAL Group is a leading dental support organization (DSO) headquartered in Cincinnati, Ohio. Founded in 2017 by Steven Jones and Dana Soper, the company's core mission is to provide extensive business support services to affiliated dental practices. This enables individual dentists and their teams to concentrate on delivering superior clinical care without the often time-consuming and tedious aspects of practice management.
CORDENTAL Group operates on a "dentist-centric" philosophy, emphasizing collaboration, optimization, and respect for the practices they partner with. They acquire and manage dental practices, currently boasting a portfolio of over 45 practices across nine states in the Mid-Atlantic, Midwestern, and Southeastern United States. Their growth strategy has been aggressive, with a focus on affiliations to expand their footprint.
The range of business support services provided by CORDENTAL Group is comprehensive, covering various aspects of practice operations. These include:
Personnel Management: Handling recruitment, development, succession planning, employee incentive programs, health & wellness benefits, and vacation scheduling.
Information Technologies: Providing IT support, practice management and imaging system support, hardware and network support, data and network security, system protection, and HIPAA compliance.
Clinical Support Services: Offering new dentist orientation, mentorship, advanced dentistry training, continuing education support, and treatment planning/presentation training.
Financial & Accounting: Managing budgeting, forecasting, KPI development, accounts payable, practice optimization, and purchasing leverage.
Reimbursement & Revenue Analytics: Assisting with payor credentialing and re-credentialing, analyzing payor agreements, and optimizing revenue.
Marketing & Brand Management: Covering social media, online reputation and review management, website development, SEO, mass media advertising, patient engagement, online scheduling, and Google Business management.
CORDENTAL Group differentiates itself by not adopting a "cookie-cutter" approach to affiliations, aiming to preserve the unique identity and quality of care of each partnered practice. They are backed by private equity firms like NMS Capital, which has committed significant equity capital to support their growth through acquisitions. This strategic backing allows CORDENTAL to offer substantial resources and support to the dental practices that join their network, fostering an environment where dentists can thrive clinically.
