Patient Reviews
brett forrest
Do not care about anyone: inquired about emergency services and was told that despite my teeth being broken and a few being down to the gumline, since I wasn't in unbearable pain or bleeding I was not worthy of their services and to find a different dentist for an evaluation I understand that low income serving dentists are overworked but I received no amount of kindness from the phone stafd
April 15, 2024
Nick Schneder
Don't be discouraged by the low ratings on here. Many of the patients I came into contact with were rude and just looking to complain. Especially sad as it's based on income and people were complaining (walk ins with non urgent issues) about having to be seen in between those that had scheduled appointments along with the fact they only have the capacity to take 5 new walk ins in the morning if they want to be able to care for all their patients for the day. The staff was very kind and patient and extremely informative. Didn't act the least condescending even though they weren't profiting off of my visit.
Explained things well and took care of me in a very timely matter. I recommend showing up early (before 7) so you can be one of the first in line. Like with anything else if you show up not one minute early don't expect to be first in line when the door opens. Also call and listen carefully to what you need to bring. (I heard people whining they didn't have an ID with them so they couldn't be seen.
They tell you this from the start, and it should be common sense). I can gauruntee the one star ratings on here were because people didn't get there early, didn't think to call and ask questions or just expect an income based clinic to be the Ritz. Myself and several peers have had nothing but great experiences here. Were thurough and polite.
June 7, 2017
G Herbo
Best Dentist Service in The City… Every Employee is Great Hands Down, they put they All in every moment you there. I’d recommend the world here if I could but before I go.😏💘 The Dentist Sarah,😘 I Got to give it to Her. Not only is she the best dentist I ever ran across, her heart is astonishing beautiful… I’d reschedule my appointment if she’s not in town ….
October 14, 2022
Kristen Wilber
When I started going here in 2014, they were experiencing significant issues with a computer upgrade and it was very difficult to reach anybody. Things are very much improved these days. They do offer services to those who might not be able to afford a private dentist, and with that comes the need for some degree of patience and planning since they take emergency walk-ins first thing in the morning and their calendar is always full. The staff is terrific and kind! They treat everyone with dignity and respect. I love Dr. Rote and am going to be sad to see her retire, but wish her all the best.
I have had extensive work done here and have always been pleased with the results. The negative reviews, in my opinion, are unfounded. Again, they offer free and/or sliding payment plans based upon income. Be grateful that they are there for you when you need dental services.
April 19, 2017
