Crossbridge Dental - Professional dental clinic exterior with modern facilities

Crossbridge Dental

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4.3 (6 reviews)

Dentist in Rochester, NY

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About

Crossbridge Dental is a dental practice in Rochester, NY, led by Dr. Gretchen Palmer. The clinic provides a wide range of services, from general dentistry and hygiene to cosmetic procedures like teeth whitening and Invisalign. They are dedicated to providing high-quality, personalized care in a comfortable and friendly environment. The practice is known for its compassionate approach, particularly for patients with dental anxiety.

Hours

Monday

8:00 AM – 1:00 PM, 2:00 – 5:00 PM

Tuesday

8:00 AM – 1:00 PM, 2:00 – 5:00 PM

Wednesday

8:00 AM – 1:00 PM, 2:00 – 5:00 PM

Thursday

8:00 AM – 1:00 PM, 2:00 – 5:00 PM

Friday

Closed

Saturday

Closed

Sunday

Closed

Quick Info

Address

2000 S Winton Rd #4 #300, Rochester, NY 14618

Phone

(585) 427-2620

Website

http://www.crossbridgedental.com/

Detailed Introduction

Crossbridge Dental is a dental practice located at 2000 S Winton Rd in Rochester, NY. The clinic is led by Dr. Gretchen M. Palmer, a Doctor of Dental Surgery (DDS). The practice is dedicated to providing comprehensive and high-quality dental care to families in the Rochester area. Services offered include general dentistry, dental hygiene and periodontal health, oral cancer screenings, and cosmetic procedures such as teeth whitening. The clinic also offers more advanced treatments like Invisalign and dental implants. Crossbridge Dental prides itself on creating a comfortable and relaxed atmosphere for its patients. They emphasize a personalized approach to care, ensuring that each patient's individual needs are met. The clinic is known for being particularly accommodating to patients with dental anxiety, with staff described as gentle, calm, and patient. They maintain a state-of-the-art facility that meets or surpasses OSHA and CDC standards. The practice is conveniently located in the Crossbridge Office Park, easily accessible from the intersection of I-590 and Winton Road South. The office hours are typically Monday through Thursday, with appointments available for new patients and emergencies. The practice is active in helping patients with insurance forms and offering payment plans for major work.

Patient Reviews

4.3 out of 5
Melissa C

Melissa C

Laurie at the front desk has been nothing but rude to myself and kids on multiple occasions. My kids and I have been switched between hygienists for every visit; even after repeated requests to have consistency and scheduling 8+ months in advance to be with someone who does well with my kids. I even showed up to an appointment the front office rescheduled on me last minute, only to be informed the dentist wasn’t in the office. Umm why was I not told this prior to the reschedule ….

nope, nope, nope. I asked for a call back from the doctor to address these concerns and she refuse to call me back STAY AWAY unless you want to be consistory treated like your time and needs don’t matter. .

July 23, 2025

Judy Rosenberg

Judy Rosenberg

I’ve gone to Dr. Palmer for several years and am always impressed with her professionalism, skill, and kindness. Her staff is outstanding, too. I feel confident in recommending Dr. Palmer to anyone needing a dentist.

May 29, 2024

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Our Location

Crossbridge Dental

2000 S Winton Rd #4 #300, Rochester, NY 14618

Contact Information

Address

2000 S Winton Rd #4 #300, Rochester, NY 14618

Phone

(585) 427-2620

Website

http://www.crossbridgedental.com/

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