Dental Associates of Grovetown

Rolanda Freeman

Dental Hygienist, Bianca is the ABSOLUTE BEST!!! I’m so happy to have her as my hygienist and hopes she doesn’t leave any time soon. She’s very personable and professional and truly cares for her patients. Thanks for all you do Bianca, you’re appreciated sooooo! 😊

June 12, 2025

Monica Lane

The service at Dental Associates of Grovetown was excellent. From the moment I arrived to the office to the moment I left, personnel at this location was professional, attentive, polite, and had a very positive disposition. They explained everything they would do. Once the evaluation was complete, the dentist, Mrs. Marshall provided her recommemdations, discuss the options, and answer my questions.

Immediately after, the office lady that handles the payments, went over the plan and estimated cost. She also shared information on financing options available, and scheduled my follow up appointments. I highly recommend this team.

May 16, 2025

Frances Langhorn

I had a great hygienist. I loved my dentist very personable. The only thing I didn’t like were the X-rays the bitewings were too large for my mouth which made it very uncomfortable. However, the x-ray technician was very apologetic. I was given a very thorough exam; I was highly pleased. I’ve been in the area 4 years and so happy I decided to try Dental Associates of Grovetown.

June 14, 2025

samantha maraj

Extremely disappointed with the overall experience. I scheduled appointments for both my daughter and myself back in December 2024, clearly stating that they were for new patients and needed to include cleanings. I was also assured that the location accepted our insurance. About a week and a half before the appointment, I received a call stating our insurance wasn’t accepted—fortunately, I had supplemental coverage. When we arrived, I verified that the insurance was in fact accepted.

Despite all of that, I was informed my appointment would only consist of x-rays and scanning, and I’d need to return on another day for a cleaning. I asked to speak with a site lead, but was told that person was on vacation and there was no one else available to address my concerns. I kept my daughter’s appointment, as she hadn’t had a cleaning since June due to our recent PCS military move. The dental hygienist who worked with her was kind and respectful, and I truly appreciated that part of the visit. However, I had taken time off work and waited months for this appointment, only to be left frustrated.

In addition, now my daughter and I will not have the same appointments moving forward and our schedule will be completely off and work will have to be missed more than preferred. This experience showed a lack of communication, accountability, and professionalism. I was told a call center was involved, yet I spoke directly with someone at the office to confirm both the type of appointment and insurance. This situation needs to be addressed seriously.

April 10, 2025