Dental Center of Florence

Tara Bailey

I have had an amazing experience here. I went in there knowing that I needed dentures and Dr. Laura and her staff made it a great experience. I have my smile back! If you want good service from caring people go here!

June 8, 2025

Eddy Henry

I scheduled an emergency appointment at Dental Center of Florence and was seen the next day. While I appreciated the quick availability, the experience was frustrating—especially as someone paying out of pocket without insurance. I made it clear up front which tooth needed to be pulled, yet I was still given a full set of x-rays that felt completely unnecessary for my situation. I wasn’t told what those would cost ahead of time, and I was shocked when I found out how expensive they were.

For someone paying cash, that kind of surprise is not just inconvenient—it’s a major financial burden. After the x-rays, I was told I had to come back a few hours later the same day just to have the tooth pulled. Then I was pressured into considering a $3,000 treatment plan instead of the $300 option I originally came in for. It really felt like the focus was on upselling instead of simply helping with the issue I came in for.

This experience left me feeling misled and taken advantage of. I think patients—especially those without insurance—deserve honesty, upfront pricing, and care that respects their time and financial situation.

June 9, 2025

Lorie Miracle

Best customer service from the time you walk through the door and hit the chair! You are Always told up front of all procedures needing done and your costs. They are quick and Always painless as possible! Dr Laws has been the Best Dentist I have had out of my 54 years and why I drive over an hour! We highly recommend DCOF for All your dental needs!

May 31, 2025

HooHoo Says

It was my first Dental visit at Dental Center Of Florence today. I was called back pretty quickly for my appointment. I was nervous because I have very sensitive teeth, and I was afraid I was going to have pain. I discussed this with the person who was about to clean my teeth. The Dental tech, Kim, was so good at her job, Kim was able to explain some options for me, such as some topical numbing gel, which actually worked perfectly for me, So, I didn't need any other alternatives, but they do have other options. In my case, I didn't experience any pain at all during my teeth cleaning, even though I am a senior citizen, and my teeth are not as healthy as they used to be. The whole staff and team were very nice to my grandson.

The entire visit was very happy, and completely pleasant. Of course My 7 year old grandson wanted to go along and watch the, teeth cleaning and he was given his own little chair, so he could watch. The whole Dental team Staff really got along well with each other, and the atmosphere was very positive and upbeat. Dr. Laura was really informative, and explained everything very clearly for me regarding my future oral health needs. The Teeth Cleaning was efficient, painless, and my teeth really look great. DCOF tech used an innovative Dental tool with vibration and water, which was pretty, revolucionar and very comfortable for me as a patient.

Within the many years, I have had teeth cleanings during my lifetime, which has been about 45 years of regular Dental care, this was the most pleasant experience ever. It did not take very long. . I've already made a six month appointment for my next teeth cleaning, and I'm looking forward to it. I highly recommend this Dental Center Of Florence to anyone not only because of their services and efficiency, but also rheir friendly nature and positive atmosphere.

June 14, 2025