Dental Dreams

Goddess Rin

ABSOLUTELY Not Returning Here & Recommend You Take Your Business & Health Seriously Elsewhere. Reception Was Lovely I Mistook The Time For My Appointment. They Were Polite & Accommodated Me With A Few Asked & Answered Questions. Images Women Was Quick & Efficient. On The Other Hand Dr Ro & Dental Assistant Tina Are Nasty People. He Asked Me To Scoot Down That He Needed My Head On The Rest.

As I Was About To Adjust As He States Again In A Tone. Then Points Out Hes Had 25,000 Patients. Tina Spoke Over Me & The Dr Multiple Times. I Felt That He Was A Little Rough & Asked If He Can Be A Bit More Gentle Or Less Pressure. Should Be An Easy Fix Yet We Are Going Back & Forth Over Something Minuscule.

May 21, 2025

carole ziler

They never answer the phone, they charged my insurance for a cleaning on my 3 kids and they used toothbrush. The place is a joke. They tell people they don't answer the phones to just walk in to make appointments. 4 days calling to reschedule my husband work still no answer we missed his appointment because of a death in the family. Now it's been several months since this review. My husband is at the end of the very long process of partials upper and lower. We spent 20 minutes to get hung up on twice.

They messed up his last impressions twice and had to go back for the same step. I was told copay would be 25 on the phone after they called to bring my husband in a day earlier and when he got to the appointment they charged his 50. We also paid for another visit and a different procedure and when insurance statement came in it was covered 100 percent. Rude staff incompetent staff. Stay far far away from dental nightmares.

May 15, 2025

Adriel

Dental dreams has gone downhill a lot. I understand that things got crazy after Covid, things being backed up, and being one of the only dentists in York Pennsylvania that excepts health insurance.

That said there’s no excuse for not picking up the phone, I have tried calling them more then 7 times over the last week and they have not picked up once, busy or not that’s unacceptable, I scheduled stuff online just for them to cancel it more than once, then have the nerve to ask why I didn’t come sooner, had to go all the way to Lancaster to Smile builders to get a tooth extraction because of the cancellations, honestly though it’s worth the drive a much better dentist.

June 22, 2025

Veronica Lake

The staff went above and beyond to make sure my exam, dental cleaning and X-rays were preformed and covered by my insurance after a frustrating mix up. The dentist was thorough and kind. The hygienist and other staff made my child who was along for the appointment feel welcome and comfortable, sending her along with treats and stickers. Amazing!!

April 19, 2025