Dentist in Louisville, KY
Monday
8:00 AM – 5:00 PM
Tuesday
8:00 AM – 7:00 PM
Wednesday
8:00 AM – 5:00 PM
Thursday
8:00 AM – 5:00 PM
Friday
8:00 AM – 1:00 PM
Saturday
Closed
Sunday
Closed
Address
6400 New Dutchmans Pkwy #135, Louisville, KY 40205
Phone
(502) 842-4613
Website
https://www.elitesmileslou.com/
I had a very upsetting experience at Elite Smiles, and I can’t recommend them—especially if you have cosmetic dental work like composite veneers. During one visit, they removed a silver filling and did a dental cleaning all in the same appointment. While I was still numb from the filling, the dental assistant accidentally hit my veneer with the suction tool. I immediately said out loud, “Man, it felt like my tooth broke. ” They brushed it off and finished the procedure. Then I was taken to the hygienist down the hall.
She was extremely rough, even after I told her my teeth were hurting and I was still numb. The next day, I noticed two of my veneers were chipped—veneers I had just recently paid to have done. I called the office right away and was scheduled to come back the following week. But the dentist I saw wasn’t the owner and couldn’t make any decisions. Instead of accountability, he tried to place the blame on something I ate. No real assessment, no responsibility, no solution.
The way this situation was handled was both incompetent and unethical. I was dismissed and made to feel like my concerns didn’t matter. When a patient speaks up in real-time and follows up respectfully, there should be some level of care and ownership—especially in a cosmetic practice. Instead, I was met with denial and deflection. If you value your smile and expect professional care, I strongly suggest looking elsewhere.
May 14, 2025
Dr. Alwan and his assistant Kaylee did a stellar job on my husband’s crown. They were quick, professional, and answered all our questions and concerns. Everybody loves a pain free visit to the dentist, my husband said he didn’t feel any pain. The same day crown service is very convenient as well!
May 29, 2025
I recently had a dental implant done at Elite Smiles with Dr. Sean Music, and I couldn’t be happier with the entire experience. From start to finish, the team was professional, caring, and made sure I was comfortable every step of the way. The procedure was explained clearly, and they were always available to answer my questions.
May 16, 2025
Dr Music and Angie are the best! They are very professional, patient and compassionate. I am so pleased with the results! I want to also commend the office staff, who go above and beyond to be courteous:and helpful. A special shout-out to Nicole! Thanks to all of you for making a rather intense and costly procedure become a positive experience.
April 11, 2025
6400 New Dutchmans Pkwy #135, Louisville, KY 40205
Address
6400 New Dutchmans Pkwy #135, Louisville, KY 40205
Phone
(502) 842-4613
Website
https://www.elitesmileslou.com/
Make an appointment now and experience the difference.
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