Family Health Care of Northwest Ohio, Inc.

Jill Graves

Great place. Had my cleaning today. Very professional and friendly. Highly recommend!

March 19, 2025

Steve Rusk

April 5, 2025 I was a patient with Northwest Family healthcare of Van Wert for over a decade, for the most part I found their care to be marginal. However they were useful for maintaining my access to Baclofen and occasional minor support with my Cervical Arachnoiditis symptoms. A couple of years ago I was diagnosed with cancer, my Arachnoiditis symptoms were flaring off the scale simultaneously, I was suffering from extreme nerve pain and related symptoms which they were entirely unable to address or even recognize. I attempted to get them to refer me to a neurologist, I had to pester them for months while my pain persisted, their refusal to permit access to this specialist was delaying my cancer treatments and they were aware of that. After months of foot dragging I still had to wait for a Nurse Practitioner to return from a 2 week vacation and then book an appointment with her to finally get the referral. I eventually discovered they refused to believe I had Arachnoiditis from an entry in my records, " Patient insists that he has Arachnoiditis".

They wouldn't even write my symptoms into my medical record at my appointments and they refused to do anything at all to help, nothing I said could inspire them to help me. I have no idea of what they thought the Baclofen prescriptions were being written for, the nurse practitioner most responsible for my abuse had even signed for some of them. I eventually discovered that they had destroyed extremely critical medical records, x-rays and test results I had given them when I became a patient. They had done so without consulting me or even bothering to take notes from them before their destruction. I suspect their reports also damaged my relationship with with other healthcare providers because I was forced to replace some of them as well. I was entirely unable to make any progress with my conditions until I sought expert assistance on my own and switched healthcare providers.

I filed a complaint with the state nursing board over my treatment by them. When I later obtained a copy of my medical records from Northwest Family Healthcare I discovered they had been purged of damaging content. The only effective record I now have from this period are parts of my files previously copy and pasted from my online access because I was forbidden to print them out. This is not something which can be entirely blamed on one individual, although one was more at fault, this was systemic within the organization. Take my word for it, Nightmares Be Here! Steve Rusk

April 5, 2025

Jesse Daniels

Absolutely awesome staff. Professional and polite but also real and friendly to keep you at ease. I've never had a bad experience at all.

April 17, 2025

k1717

WOULD NOT RECOMMEND. I was with them for years and this has to be the most disorganized and incompetent doctor's office ever. The only thing they care about is billing your insurance and having you come back for the same issue just so they can bill for another unnecessary visit. They rush you through your visit and seem not to really care if you have questions regarding your health.

June 7, 2025