Grand Strand Family & Esthetic Dentistry

Daisy Real

If I could rate it a zero I would worst dentist I've ever been at 😡 They are so kind on the phone but when you arrive they are so rude . I don't recommend anyone to go there . I called because I was stuck in traffic they said it's ok we will still be able to see you but 10 minutes later I'm sorry you are late what in the world worst place ever

August 1, 2016

Kelly O

If Dr Machowski tells you you need a crown..run…gave me a crown..I had nothing but pain since…had to have tooth extracted..now I’m out $1200..they submitted to my insurance & insurance denied it because there was NO EVIDENCE I needed a crown…never going back…

July 19, 2024

Blake Cogan

First time I went they were amazing. But then again I paid them $1,800 in cold hard earned cash. (Then again , that'll motivate anyone) Almost $900 for a partial. The other 900 to rip my teeth out with a pair pliers, they're generous with the lidocaine. I started to have a severe toothache. So 2 years later I call them back and I'm told that there's no doctor available. So I called them back after trying to schedule with a different dentist to try to schedule an appointment for the following Monday around (2:30) Thursday. Knowing that they close at 5:00.

However the individual at the front desk had a commanding tone in her voice and told me that the computer was turned off and that I would have to call back Monday to schedule an appointment. But you close at 5:00 right?. You would think that these people would have some sort of memory or courtesy for the amount of money that you spent on the last appointment. ($1,897. 72) Cash, paper, Greenbacks. Big Daddy government didn't give me a dime. After all; all they had to do is turn the computer back on and schedule it. And I pay cash, and you know how much they love cash.

It would have taken them all of 10 minutes. But hey, good customer in agonizing, excruciating pain? He can call back 4 days later and maybe we can get him in next Thursday . Get a better clerk, it was a Thursday at 2: 30pm in the afternoon. Absolutely no excuse. Doctor or no doctor they could have scheduled.

October 28, 2022

Stephanie Bossert

The office staff is very rude! They argued with me about every question I asked about my daughter's treatment. When I asked why we didn't get any paperwork after she was there for fillings, they said"why would you get any paperwork?" Completely unprofessional. They told me I'm poor because I have Medicaid insurance for my child. I wouldn't take my pets there let alone a human.

April 11, 2024