Kingston Family Cosmetic Dental Center

William Pierce

Dr Lee and her team are excellent. I needed to have major work done on *basically* my entire mouth. From the first moment, it was clear that once Dr Lee started the work, my teeth were no longer only mine. They also belonged to her, but she let me take them home on a daily basis! She was exceedingly professional, but what separates her from others is her ownership of her work, and her follow-up insistence (in a non-bullying way) of care and maintenance. Once the procedures were done, she continued to follow up on care to make sure I only needed to come in for cleaning. And for sure, she would let me know where I could do better. Her staff was always professional, courteous, and with more than a little sense of humor which makes the time move faster in her shop. It goes without saying that her facility is in top condition, clean, and you will have no concerns other than your mouth and the level of co-ownership (in a good way) that Dr Lee takes on.

If you are worried about Dentists and pain, Dr Lee is an empathic dentist. She is very careful and meticulous. She doesn't do the Steve Martin Little Shop of Horrors routine. If anything, she is the opposite. She also talks you through her work. Every step she lets you know what she is doing and why. There were times I felt I could go for a DDS degree myself after being in her chair. This points to the level of pride, professionalism, and again.

. . ownership that Dr Lee exudes and delivers. I have been so impressed that now my wife and my teenage son count Dr Lee and her team as co-owners of the teeth we take home each night. I give her and her team 5 out of 5 stars and highly recommend. And btw, after the work is done, she follows up with you to see how things are going and if any adjustments are needed. True ownership, which is great!

January 4, 2024

Amanda Schaffhauser

Great experience being my 1st appt. Catherine was so nice and as gentle as she could be. Dr. Lee was warm and welcoming. She explained everything in great detail and I am happy I found her and her team!

July 4, 2024

Somaly Sorn

I love Dr. Lee . She is a wonderful dentist . She knows what she doing . Her office is very clean and her staff also very kind and friendly. She cares for her patients very much . I’m glad I found her. And thank you Dr. Lee for making me feel secure with my smile again. 🙂

August 6, 2024

Zena D

It takes A lot for me to leave a negative review but l feel this has to be done for future patients and people to be cautious. My apologies for lengthiness of my review, l want to explain the entire experience and l leave the decision to you. I have gum recession and bone loss due to unknown reasons and l am looking for the best solution or the route for my problem. I found out there was a laser treatment for the issue and looked for practice around to consult. I found Dr. Lee’s office and l called. The front office staff is very nice and they really try to help, the issue is the Doctor herself! Pay attention to details.

I went to the appointment and l was told consultation was complimentary on the phone. While l was waiting they asked me if l had xrays from other practice which was sent they said it wasn’t sufficient they needed detailed X-rays so we asked from my previous dentist to submit which they did and this time they said they were too old they needed new ones and l had to pay both consultation and x-rays. When l said l was told consultation was complimentary Dr. Lee said no it is only for their existing patients( at this point l am already thinking they knew l was new patient, why wasn’t I told before l came!)She asked me many times if l was understanding her( l have an accent) I told her l had no problem understanding but l had a problem with their way of explaining. She told me she would 100% help me if l get new X-rays which l did and they told me to pay for membership of $600 so l could come for the next appointment to get treatment. I paid the money, they took X-rays and l was hoping to get some treatment options today but l was so wrong. I went there and they told me l was scheduled for cleaning which l had 3 weeks ago.

Even the hygienist who is very nice lady said she is confused and it wasn’t necessary. She grabbed the doctor and she came and started the same story over and over again how l needed new x-rays and how my teeth changed so on. As a result, l left the practice without any productive recourse. First and foremost she is very rude and has no bedside manners period. . Be very cautious and l see how they respond to negative reviews pretending they are fake!! I promise they are not fake

November 12, 2024