Kling Orthodontics

Greg Stewart

Visiting from out of town and my daughter’s permanent retainer broke - called them to try to get it fixed or removed since she’s an athlete competing this weekend and don’t want it injuring her - when Pam realized she wasn’t already a patient, she said “sorry - we’re not going to help you with that” - not - sorry we can’t fit her in or anything like that - we’re just not going to help you because she’s not our patient.

WOW! Would never work with someone like that!

February 19, 2022

Nightstalker

Appointment was scheduled to see Dr. Kling, and upon arrival we were informed that Dr. Angela Kling has been deceased for almost 3 years. I walked out without even completing the new patient information due to the utter lack of communication from the office staff.

The lack of transparency about the current state of the practice when scheduling is appalling. When I asked why we were not informed about this when scheduling the appointment, I was told "I don't know. " I will be scheduling with a different practice, and not seeking service with this practice again.

November 13, 2021

Tashena

I don’t leave reviews normally but I was caught off guard with the receptionist at this location. I called about 3 times to confirm the time of my appointment. The first time she asked if I could wait on hold. . ended waiting 16 minutes (no check in at all). The second time I called she asked me again if I could wait on hold then the phone hung up right away.

The final time the phone was hung up again. Please don’t treat customers/potential customers like this. I don’t usually have a problem with Kling Orthodontics but this left a bad taste in my mouth. That was not customer service & she may need to get some classes in.

March 30, 2021

theresa collins

Dr Kling was a gem to find. A family friendly practice, with a comfortable yet professional atmosphere. The office staff is amazing, attentive and friendly. I started my first child here 8 years ago. Now I am starting over with my younger children.

Dr Kling is personable and always available to answer questions. She has even called me back after hours when needed. You do not find coustomer service like that these days. I would highly recommend her to anyone looking for top notch service at a good price.

May 10, 2017