Lalor Creekside Dental

Kathleen Miller

5 starts to Lalor Binghamton office as we switched to them from our local dentist, and loved everything about the Front St office!! However, my husband was referred to the Vestal Creekside office for a scan on a tooth he's having issues with. He had the scan 3/26/25 and on 4/16/26 we had a message that he needed to have a scan done as all the xrays done at cleaning weren't enough. I called and explained the scan was was done a couple weeks previous. The girl was going to check into it.

Today, 5/1/25 I reached out again as we still haven't heard a thing and the tooth is now a constant issue. I was informed the endodontist hasn't even looked at the scan yet. Really?? 5 weeks later and it hasn't even been looked at?? Not as impressed with this office unfortunately.

May 2, 2025

Jen

Friendly people, however very pricy. Also, they waited until after I was injected with novacane to prep for extractions to then present an invoice for a costly coinsurance. The manager, Sarah, did resolve the issue and handled the unfortunate situation well. Definitely would still recommend going there, but make sure you ask them to make you fully aware of your out-of-pocket costs

April 23, 2025

Robert Fahrenwald

Had my wisdom teeth and a molar removed, and told them that I worked 12 hour shifts. They told me that 600 mg of ibuprofen is OK and then I should be able to get through my 12 hour shift with just that as somebody is 250 pounds. I called the next day and said it was so excruciating and felt like a headache in my jaw, they said they’re sorry that there’s nothing they can do.

Don’t waste your time coming here. Griffin was the only person there who seems reasonable.

May 29, 2025

Kathleen Bange

Lalor Dental in Vestal is hands down the best experience I’ve ever had at any doctor’s office—period. Their customer service is top-tier, and the technology they use is next level. I seriously wish I had made the switch years ago. I’ve never been treated so well at a dental office in my life. WOW—I’m truly blown away by their service!

May 30, 2025