Lalor
Family dental is a well-established and family-owned dental practice that has been serving communities in New York since its founding in 1964 by Dr. Robert A. Lalor ("Doc"). The practice has since expanded and is currently led by Dr. Robert T. Lalor ("Dr. Bob") and Dr. Mary John. They operate multiple locations across the Southern Tier, including offices in Elmira (Horseheads), Vestal, and Binghamton, with an additional "Syracuse Family Dental" location in DeWitt.
Lalor Family Dental prides itself on being a "one-stop shop" for nearly all dental needs, aiming to provide 99% of services in-house. Their comprehensive range of dental services includes:
General dentistry: Regular check-ups, teeth cleanings,
fillings (including tooth-colored), and preventive care.
Cosmetic dentistry: Professional
teeth whitening,
veneers, and full smile makeovers.
Restorative Dentistry: Dentures, dental
crowns, bridges, and the treatment of chipped or broken teeth.
Orthodontic Care: They are a preferred
Invisalign provider, offering clear aligner solutions for teeth straightening. They also have an affiliated sister office, Dinosaur
Orthodontics.
Sedation dentistry: For patients with dental anxiety, they offer sedation options to ensure a comfortable and stress-free experience.
Dental implants: Lalor Family Dental features a dedicated "Lalor Implant Center" with a full-time Prosthodontist, Dr. Joe Lee, who handles all phases of implant treatment, from planning and surgery to the final restoration.
Oral Surgery: They have affiliated oral surgeons for more complex procedures like wisdom tooth extractions.
Pediatric Dentistry: Specific locations, like the Elmira office, also specialize in pediatric dentistry.
The practice emphasizes a patient-centric approach, striving for exceptional
dental care and customer service. They offer amenities such as complimentary beverages, Wi-Fi, and fresh-baked cookies at some locations. They also aim for convenient scheduling, including evening and Friday appointments, and family appointments to save patients time. Lalor Family Dental has a strong focus on utilizing state-of-the-art dental technologies to provide modern and efficient care. While generally well-regarded by patients for their comprehensive services and compassionate staff, some online reviews indicate past issues with insurance acceptance and billing practices, and some perceive them as being on the pricier side.