Maley Family Dental

Julie Lange

Overall wonderful experience and highly recommend. From the friendly team members taking my initial call, to the efficient and personalized care I received, each part of my visit was easy, pleasant and well explained. The office itself is comfortable, up to date and uses the right balance of technology and personal touch.

June 6, 2023

Shelby Clawson

My Dental Hygienist Michelle, and Dr. Crawford were spectacular. They made me feel very comfortable and relaxed, and were reassuring. The team is very knowledgeable, and I appreciate that they really took the time to listen to my concerns and issues and truly showed that they cared.

We came up with a great plan to take care of my teeth, and scheduled all of the appointments necessary for my treatment. I left my appointment feeling confident and well taken care of. :)

May 9, 2023

M N

Dr. Maley is great, yet the customer service is terrible. The person responsible for calling patients to schedule appointments is extremely rude. Been coming to this place for years, I guess times change. We'd hate to look elsewhere over a receptionist. We hope someone reaches out soon.

October 12, 2024

L S

This dental office has the worst customer service I’ve ever encountered. They never respond to emails, and when you call with an issue, they become defensive and rude rather than speaking to you professionally. They interrupt frequently and don’t truly listen to what you’re saying. My sister used to get her cleanings here, but I’ve advised her to stop, and she will. I initially recommended Dr.

Maley to my uncle when he was looking for a new dentist, but I later warned him about the poor customer service. While I believe Dr. Maley may be a good dentist, I can’t comment on his dentistry since I’m still experiencing pain after my procedure. It’s hard to know if the pain is due to his work or if it would have been there regardless. I am sure it would have probably still been there regardless since the crown he did looks perfect in the X-rays.

However, customer service is the most important thing in a dentists office, especially when there are plenty of good dentists throughout Ohio and neighboring states. So while I still would’ve continued going to Dr Maley despite still having pain (since I really don’t think it’s his fault), I would never go back there due to the terrible customer service and would never recommend them to anyone.

August 15, 2024