Patient Reviews
Carolyn Mueller
Wonderful service and comfortable experience starting from the moment I walked in the door! I’ve been hesitant to schedule any type of oral procedure due to Covid-19 but could wait no longer. However, their safety procedures were on point. There is a no-wait policy so right when I got there, the administrative assistant greeted me at the door and took me directly to a patient room. Everyone I met were very professional and comfortable to be around. I was fortunate to get my procedure completed on the same day as my consultation.
Dr. Olssen was wonderful. I loved his technique and especially liked that he explained everything he was doing (I was numb, not put under) and asked numerous times if I was doing okay. The procedure was explained to me thoroughly prior to getting it as well as the care instructions that would follow. I was reassured that if I needed anything, to call their 24/7 customer service line.
To my surprise, Dr. Olssen called and left a voicemail for me this morning to make sure I was feeling okay. This was my first time getting a procedure done here and if I ever need another one I now know where to go. I definitely recommend Dr. Olssen and his team!
January 13, 2021
Fred Sasaki
My beloved dermatologist Dr. Jillian Havey Swary recommended that I contact Dr. Alexis Olsson to remove a mucocele cyst I developed on my inside lower lip. The team at Northwestern Oral & Maxillofacial Surgeons provided me with the best possible experience from beginning to end. Melissa at reception clearly explained the process and price, and helped schedule a consultation and procedure to suit my overbooked work and home life. The medical staff was caring, kind, and respectful—and patiently answered all my questions.
Dr. Olsson has an excellent bedside manner to boot. The procedure itself was nice and easy and I left set up with the tools needed to heal. I can't recommend them enough. You may need to call a few times before getting things going, but I urge you to persist and see these magnificent people.
January 23, 2021
Angel Lee
Dr. Alexis Olsson and his team worked on my wisdom teeth removal for 3 molars. I went to him on two separate appointments. I was terrified of getting this done because I have seen so many people have bad experience or a tough recovery from wisdom teeth removal, but with Dr. Olsson this was a very smooth process. He definitely knows what he is doing because the procedure was quick and painless, and my recovery was no issue.
I was confident enough to get the rest of my wisdom teeth removed on a second appointment, which also went very smoothly. His surgery team also had great bedside manners and pleasant to talk to while calming my nerves, and the front desk was very easy to work with regarding appointments and payment. I am very glad I waited on my oral surgery until I met Dr. Olsson.
October 25, 2022
Julia Ross
I just had four impacted wisdom teeth removed at the office. Dr. Olsson, his team, and the anesthesiologists they work with were all very comforting and did a great job with the extraction. Answered all my questions and were very accommodating. The recovery process has been straightforward and smooth!
July 3, 2024
