Norwalk Community Health Center

Jeffrey Santo

I was referred to this health center following an amputation. After my first visit I learned that they failed to have some of the medications authorized by my insurance. They also ordered a medical device which after a month I found it was never sent because they didn't submit something to the company. The company stated they tried to reach the doctor several times to no avail. Two days ago I received a link on my phone that said "use this link to check in before your appointment. " I arrived at 3:13 for a 3:45 appointment, checked in as instructed and got the verification text shortly after.

I sat for 45 minutes after the time my appointment was suppose to happen, went to the desk and asked why I have not been seen yet. I was told that I needed to check in at the desk. . . The woman behind the desk was able to see that the check in verification was sent to me. She called back to the doctors and they refused to see me because I was "late" to the appointment.

. . These people are inconsiderate, clueless on how to fill out simple paperwork, and not at all eager to meet their patients needs. If this was the standard for health care across the country I would truly pray that my next amputation is from the neck up.

May 10, 2024

Tiffany chittell

This establishment is by far the best! My son and I come here regularly. The staff is so kind, informative and helpful. The pediatrics department is wonderful. I worry about everything when it comes to my sons health, and I always leave Relieved and confident . I could name everyone in that department! I just want to say thank you! Adult medicine is fantastic.

Dr. Dolivera is my Dr. And she is fantastic. No one is ever impatient or unkind. Thank you everyone

June 22, 2024

andrea doncel

I’m an expecting mother. I walked in on Saturday because I woke up feeling very sick. The lady at the front desk was not helpful at all. She had a terrible attitude, did not put me in contact with any doctor, gave me no helpful information, was not even capable of ask a doctor or a nurse if I needed urgent care.

She advised me to do whatever I thought was more convenient or wait until my next appointment. I don’t understand how these kinds o people work for healthcare. I’ve been a scheduling coordinator before and I always went above and beyond for my patients but I guess not everybody care for other people, in that case they should try to find another field.

June 22, 2024

Zoe Joh Dai Yllanes

Do not go here. They brushed me off after I waited weeks for this appointment. They had no solution for a serious health problem I have been in and out of the ER for except to schedule an annual physical. No help at all.

February 4, 2025