OHI Lakewood Health Center

Malyssa Morales

My child had an appointment today to get medical clearance for sports. It took time to get an appointment and they then had to reschedule the time due to the doctor leaving early. I accepted an earlier appointment which I had to send my sister to take my child to her appointment that could not be missed and Dr. FRITZI TANNER refused to sign the form as she failed my child's eye exam. My child is 5 y/o and she gave her an exam with letters.

When told that my daughter does not quite know all of her letter yet the doctor said well she should know her letters. The doctor was unethical, rude, and insulting. I tried speaking with them over the phone and was told they cant speak with me and after the visit the told my sister they did not know she was not the parent (After the visit was completed). Then when you try to call the practice to make the report you have to wait in line until someone decides to answer the phone. I requested a call back as I was #3 in line and a hour later it's still no call back.

I've called several times and still can not get in contact with anyone. My 3 children will no longer be patients of this practice and I will be escalating this matter.

August 3, 2024

Joe

If you have a tremendous amount of time to wait on the phone to make an appointment that's what will happen. When you get to the office you will sit a very long time to be seen. They are fully aware of this problem and have no intentions of correcting it cuz they do not care about the patient their main concern is having meetings and generating money. From what I understand they're very good in running local government but very awful I'm running a medical business. Most people that work for this company are rude and they don't understand why patients don't want to go there any longer.

Whoever is running this operation should resign. They're not worthy of a paycheck. If you want better treatment go to your local veterinary office I'm sure you'll be treated like a valued customer and person.

December 19, 2024

Brenda Perez

WORST clinic. Went there for a physical exam for my job and they won’t fill out my form! It’s been a week and I’ve been calling and emailing them, and they won’t call me back or give a response as to why they won’t fill it out. I’m about to loose a good job because of them.

I had a PPD test done for it as well and I might have to go to another clinic and have it redone. THIS IS RIDICULOUS.

February 13, 2025

Julee Pujara

0 stars rude customer service long wait times can’t make appointments ahead of time cancelled my appointment when I confirmed it online. Place should be shut down nobody would miss it.

June 19, 2025