Penn Dental Medicine

Theresa Ann Dotts

Horrible horrible place. First of all the secretaries that work there are the meanest people I've ever met. They were so rude to me and my 10-year-old daughter who was very afraid to get her teeth done. The secretary literally yelled at me and my daughter meanwhile I'm trying to get my daughter to be brave enough to get her teeth done. Second of all she got one root canal down there and it took so long it was so painful for her that she's probably scarred for life forever getting dental work again.

They're definitely unprofessional and I never should have went there and I'm looking into other options where I can get my daughter's teeth done. And they charge you a lot of money for the butcher job they do. If I were you I would not go here and I would look into another place to get your dental care.

May 22, 2025

Kiaya Pryor

It’s definitely time for a change, all 4 of my kids have been coming here since their very first dental visit and I’ve given MULTIPLE CHANCES but I can’t take the u professional wait in the pediatric department. My biggest issue is no one is never on the same page in this place, front desk says one thing. Dental student say one thing, actual dentist say another! Yall should all be training from the same handbook so I don’t get why everyone doesn’t know the same thing. Don’t give a grace period and still make the patient wait 1. 5 hours to be seen.

A simple cleaning should be 30-45 min tops! If u late they will re schedule. If they’re late, they’ll make u wait and then act like nothing wrong once u get to the back. Nah, think again.

June 9, 2025

Brittney Pellow

My son was born at the Children’s Hospital of Philadelphia (CHOP) and is a medically complex patient with an extensive history of specialist care. Over the past decade, I’ve gained a wealth of knowledge through advocating for him and navigating countless appointments. One unfortunate experience I had was with Penn Dental Pediatrics. My son needed dental work while he was already scheduled to go under anesthesia for procedures with two other specialists. Naturally, I turned to Penn Dental to coordinate his care, only to be told that CHOP “doesn’t work well with them” and makes coordination difficult. Penn Dental shifted all the blame onto CHOP and told me I needed to advocate for my son—as if that wasn’t something I was already deeply committed to.

From the start, it was clear Penn Dental lacked organization. Something as simple as faxing imaging became a hassle—the resident repeatedly failed to send it to the correct email, despite multiple follow-ups from me. That was just the beginning of a long, frustrating experience where I constantly had to chase answers and be the middleman between them and CHOP. It became increasingly clear that the issue was not with CHOP’s communication—it was with Penn Dental’s lack of follow-through. Eventually, no one was getting back to me, so I took matters into my own hands. That didn’t sit well with them, but I made it clear: I wasn’t going to let anyone jeopardize my son’s safety.

I chose not to proceed with any dental procedures at Penn Dental because I lost all confidence in their ability to provide safe, reliable care. As a mother of a medically fragile child, I trust my instincts—and I had grave concerns about a potential medical error if we continued with them. I would never recommend Penn Dental Pediatrics based on our experience. If your child has complex medical needs, think very carefully before putting their care in these hands.

June 10, 2025

S Chapirova

I had positive impressions. I take two children here, they like it very much, they are not afraid to come here and do everything the doctor says. Usually we were accepted on time, but the last time we really had to wait a very long time, it certainly upset me, but I understand that there are different circumstances, I just hope that it will not happen again in the future

July 15, 2025