Smile Central Dental

kirbofy

Let me start by saying that I’ve practically been to this specific dentist multiple times. The staff is genuinely kind and takes better care of situations where a child might be crying or scared, but sometimes, there are rude staff members with whom I have to interact, even when I was a kid. For example, one of the doctors was very condescending. They could’ve told me what they meant more nicely as I was explaining my situation to them instead of making it into a joke, but the kind of joke that makes you seem stupid in front of everyone.

They continued to harshly state my problem, which I’ve already been aware of for YEARS ever since I got my braces. I understand it’s your job to tell me how it is, but it didn't feel as if they care about me as a patient and “customer”. I hadn’t done anything to them, I was quiet, and answered all their questions. I felt embarrassed but laughed at the joke anyway and walked out of the office upset.

Reception is also rude, and they often overbook a single day, making you have to wait for appointments months from then. Other than that I have no other complaints, the dentistry is clean and organized, and they get you in pretty quickly to say the least. I just wish they weren’t so rude.

February 21, 2025

Brenda Ates

Everyone was extremely friendly, especially the hygienist and we didn't have to come back to get her cavity filled. They made sure the visit was very convenient and were mindful of my time. We were in and out within an hour for a routine checkup and cavity filled. Great job staff!

February 21, 2025

manders

never have i ever had a smooth experience coming here, its always something, always have you waiting two hours just to get in for like 10 minutes, doctor always rushing to get rid of you, the front desk always has an attitude with me, but I noticed they were super friendly and chatty with the Hispanic customers. they’d make small talk, smile, and get them seen way faster, even if those people came in after me. It was hard not to feel like I was being treated differently.

And when I finally get called in, the doctor rushes through everything, and made the whole visit feel like i was just another number and honestly just felt like they didn’t care about me or my time, i keep giving it a try and putting up with it but i am genuinely so tired of this treatment.

March 28, 2025

vicenta lachapell

I just would like to express some concerns regarding a visit for my daughter’s braces. We were scheduled for an appointment on Tuesday 05/20/25 but were rescheduled as the dentist was not coming in that day. When we were rescheduled the process felt rushed as they had to reschedule multiple appointments. During the procedure my daughter felt a warm burning sensation on her face. She let the dental assistant know and she was instructed by the assistant to go wash her face.

Upon going to wash her face she noticed a blue liquid on her face; she then told the assistant as she was not sure what the liquid was. The dental assistant told her not to worry and just wash it with cold water but did not go get the dentist for further assistance. The assistant instructed my daughter to just put Vaseline on it when she got home. The next day it seems as if the liquid has cause some type of burn on her face, and this is troublesome as I do not know what type of chemicals are used in dentistry and if they are corrosive. This situation should have been handled with more care and empathy.

She now has skin burn on her face and we fear she may end up with a scar on her face. Not sure what to do from here but wanted to share our experience so that others know the level of care you may receive from there.

May 26, 2025