Southern Tier Family Dentistry

Tammy Claydon

If you do not have dental insurance, stay clear of this place. I just got a filling done and then cleaning. . . . and it cost over $400 dollars. And even though they have a sign on the desk saying they will provide all cost upfront before treatment, they never gave me any cost and what things covered. I had a broken tooth that I knew needed filling when I went in there. When I made the appointment, I was told a filling would be around $100.

I wasn't planning on getting a cleaning but when they suggested it since there was a cancellation, I agreed to get the cleaning too. I was NEVER told how much a cleaning was but I thought it would be about $70. So, here I thought I would be paying around $200. You can imagine my complete shock when they told be the bill was $436!!!! I was never told about the EXTRA fees for x-rays which they gave me one on the tooth for the filling for $28. Now, I understand that fee and it would be hard for a dentist to start drilling and filling without knowing what they are doing. What makes me so upset is that when I got the cleaning done, they did a panoamic film of my whole jaw costing $85. Now, remember, they NEVER TOLD me any fees or what was included in this cleaning that I was about to get. So, here I was thinking that all that was part of the cleaning fee. It wasn't until I asked the dental hygienist if the x-rays were included as she was about to do more x-rays on my mouth.

I told her no more as I just had a bunch done at my previous dentist in another state and I actually had a CD of the x-rays which I lefted at home. So, if I didn't stop her for taking even more x-rays, my bill would have been way over $500. So, all the fees that was charged to me. . . . $28 for first x-ray, $192 for filling, which I thought would be around 100, $71 for cleaning--(at least I got that one almost right), $60 for comprehensive oral evaluation(which I did not know anything about that fee), and $85 for my panoramic film(which I just had done last July. ) THERE NEEDS TO BE BETTER COMMUNICATION FOR THOSE THAT DO NOT HAVE DENTAL INSURANCE about fees.

January 8, 2015

rick d

Our family has been going to Dr. Mitchener sine he opened. We are very happy with the care we have received. The office is spotless and modern. The staff is very friendly and well trained. I definitely would recommend Dr.Mitchener.

February 3, 2023

kevin pierce

If you ever need Dental work this is the only place to go. The staff is wonderful, professional and always helpful. Their prices are unbeatable, even if you don’t have dental insurance! Keep up the great work Dr. Mitchener & Staff.

August 4, 2019

Jen M

Great friendly service. Very helpful, truthful, and tells it like it is. Super patient even with the youngest patients!

April 11, 2023