TRC Community Health Center Dental Care Services

Cory N

I went to a stop at the Resource Center Dentist last couple of weeks and asked if the Resource Center Dentist also takes United Healthcare Insurance besides Medicaid and Medicare Health Insurance? Also I was being polite. Then this rude staff lady at the front receptionist got rude and said "We do not take United Healthcare not with Medicaid" and she said "We can't see you no more and you are going to have to find another dentist!" I was hurt.

I think this staff lady at the front receptionist should be fired from the Resource Center Dentist for raising her voice at me like that.

January 13, 2025

ᏃᎾᎾ ᏦᎬᎬᏢᎪ

Front office lies and refuses to do anything. Was told over a year ago that I could get appointment. I filled out all the paperwork. Every few weeks was a new excuse why I hadn't heard back yet. Completely worthless and lazy rude b at the front desk. Report them to DOH.

June 2, 2025

Rachel Vanderweele

I can't even get an appointment with them, I call every week to be told they are so backed up with new patients that they will call me when they have time to schedule me. It's been several months now and I've been on antibiotics three times for an infected tooth. My primary care doctor told me that half her patients are dealing with the same issue.

Why is this kind of treatment allowed to continue? How do we put a stop to it? I'm open to suggestions.

April 1, 2025

Elizabeth Mara

I recently saw Kelly for cleaning and was very pleasantly surprised at the whole experience. Not only was she kind and professional I could tell she is passionate about her job. She did a great job without leaving me feeling like she was rushed to catch up or distracted. She took time to ask and answer questions and explained every part of the process which really helps ease anxiety.

Kelly made sure I was comfortable at every step and we discussed options and set up regular appointments to keep on track. The front office staff was also very friendly and helpful and this was overall a night and day experience from several years ago when they had different staff and management. Dr. Bowman has been very efficient and thorough as well and got to the bottom of an issue I was having and was able to manage my discomfort in a timely manner.

I am much more likely to recommend them again because of this experience and believe they are on the right track for being a provider the community can rely on and be proud of.

February 8, 2025