St. Louis Pediatric Dentistry

Jennifer Maneage

A few years ago I would have given 5 stars. But since my sons experience starting in August of 2024 I would give 0 if it was an option. Come to find out after his August appointment he had bronchitis so that explain a lot to me about why the nitrous didn’t seem to be helping him at all. He definitely was not breathing in to get the nitrous for his treatment and him saying he could feel pain and was not numb enough to be told We HAVE to do sedation. I went ahead and paid for both but got told 1 week before hand that the sedation would be another 2,000. After talking with my son he said he would do the treatment he just didn’t want to hurt. I called his office in OFallon and all they could offer me was an exam appointment to look at a tooth that is already treatment planned and paid for with No option of same day treatment. For a kid who is in pain! Plus a $50 co pay for that appointment on top of what was already paid out.

FOR SOMETHING THAT WAS ALREADY TREATMENT PLANNED to be done 3 1/2 weeks prior. I was told by Maddie the surgery coordinator that the Dr would not even attempt to try to do any treatment unless sedation was happening. I told her that was not an option as I did not have another 2 grand on hand but need to at least get this done as soon as possible and just need the nitrous and my son just needs to get out of pain. She said she doesn’t work at the O’Fallon office but then said she does part time when I asked her how she knew the Dr will not do the work under just nitrous. I requested a refund which I was told it would take up to 30 days. But my HSA says it should only take 7-10 and the x rays and medical history apparently takes 7-10 days to get from them. After talking with 2 others parents they said their child who is more middle school age said she felt pain for her filling and they would not listen and just kept telling her to hold on they were almost finish to another who they will not just do a filling on with out nitrous for something that happened when he was 4 years old (he is almost 9 now) apparently I am not the o oh parent who feels like this place is not helping kids not be scared of the dentist. I work in the dental field and after talking with my prosthodontist and the oral surgeon that is married to a pediatric dentist I will be leaving this practice to go to her office in a private practice.

Try listening to your patients when they say it hurts while your doing the treatment and their parents when they explain there is no way he was even breathing Also at my children’s last hygiene appt it was clear they were training the assistant doing the appointment but they never asked if I was comfortable with that. Considering the Dr would not do treatment on my son unless he was sedated why let someone with no experience do his cleaning and my 2 year olds first ever appointment? Neither child got a full cleaning done but they sure submitted they did. Overall I was so impressed when my son got a filling done a few years back under just nitrous but the past 8 months working with them has been an over all horrible experience It feels like it’s all for money now and no care to listening to the child or parent. i feel like we were never called back at my appt time and waiting time for the Dr was extremely long. you would think they would not drag out an appt for a patient that "has to be sedated for any treatment to get done” and a 2 year old. At this point I feel a general dentist would have been a better pick.

February 19, 2025

Tonya Lataria

We’ve been patients for over 10 years, and while the in-office appointments have generally been fine, the repeated last-minute cancellations have become unacceptable. Each time they cancel, you’re left waiting over three months for a new appointment. The final straw was an email at 7:30 PM canceling an appointment for the very next day—no phone call, no explanation. What’s especially frustrating is that the office charges patients for late cancellations, yet they don’t offer the same courtesy in return.

When I called to transfer our children’s files to a new dentist, the staff showed no concern or interest in why we were leaving. After a decade of loyalty, they just lost two patients—and I would not recommend this practice to others.

April 24, 2025

Danilo Luna

I've been bringing my kids to this practice for over 5 years and service has been great until the last year (2024/2025). They keep cancelling our kids' appointment due to dentist/doctor shortage and it's now been almost 1 year since our kids have not had their check ups.

Until they re-staff, I cannot recommend this practice as you will grow overly frustrated with the lack of appointments and frequent cancellations.

May 14, 2025

Jamison Michel

We had an incredible experience at the Chesterfield location. My daughter (3yrs. ) and son (18 months) both had their first cleaning and dental exam this past week. Both my husband and I were blown away by the kindness and understanding that both the dental hygienist and doctor had for our toddlers.

The staff was adaptable to the needs of my children and the entire appointment was kid centered and friendly. My daughter has asked when she can go back to the dentist. No fear of the dentist here!

February 12, 2025