Dentist in Massillon, OH
Monday
8:30 AM – 5:30 PM
Tuesday
8:30 AM – 5:30 PM
Wednesday
8:30 AM – 5:30 PM
Thursday
8:30 AM – 5:30 PM
Friday
8:30 AM – 3:00 PM
Saturday
Closed
Sunday
Closed
Address
2860 Lincoln Way E, Massillon, OH 44646
Phone
(330) 359-1185
Website
https://starkfamilydental.com/
Abandoned me as a patient and refused care in the middle of infection with abscess over an issue of an insurance discrepancy on a completed and paid for procedure from 6 months prior that they decided to bill me more for well after it was agreed upon and paid in full. Completely unethical This after 20 years as a patient who never ever once had a balance unpaid. Update: The most attentive they've been in years was to call me because I left a bad review. They didn't really care that I've had a painful infection with abcess for months, just that I left a negative review. Still have an infection, still in dialy pain. Thanks Painful Paulus! Update #2: Called the insurance company to confirm or fix the issue and it turns out they submitted both the wrong tooth and the wrong dental device to the insurance company trying to get a higher payout.
They did this a month after the procedure, giving me no option in purpose. The insurance company informed me they did not submit a predetermination, standard procedure, which would have been almost instant and told them what was covered and what to order. . . something they already should be aware of also. They also didn't inform me of any of this until they had me trapped with an infection.
It is May and I have been denied my appt to treat the infection now for months. Its also a lie that they tried to reschedule after turning away a patient with an infection at the door with an appt already. They have not attempted to resolve this. Unfortunately they're unwillingness to resolve this has forced me to file a complaint with the ohio dental board.
May 8, 2025
Great office! Quality care by professionals who know the Dental business. I feel that my teeth are well taken care of.
July 3, 2025
I have never had a bad experience with Stark Family Dental. I've had cavities filled, a crown put on a tooth and general routine cleanings. They can always find time to get you in during an emergency. And the staff is always helpful and friendly. And the dentists are excellent.
January 22, 2025
This was my first visit to Stark Family Dental. I was very impressed with DDS Daniel Paulus and his assistant. They did a very thorough job with my exrays, and explaining every tooth to me on a big screen so I could understand the health of all my teeth. Thanks so much for the great job, and making me feel so welcome. Very highly recommend!
April 5, 2025
2860 Lincoln Way E, Massillon, OH 44646
Address
2860 Lincoln Way E, Massillon, OH 44646
Phone
(330) 359-1185
Website
https://starkfamilydental.com/
Make an appointment now and experience the difference.
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