Patient Reviews
Lauren Boyd
ABSOLUTELY TERRIBLE OFFICE NOT FOR ANYONE WITH DENTAL ANXIETY. RDA TRACI IS BEYOND RUDE AND CARED NOTHING MORE THAN HER LUNCH GETTING ORDERED THE SAME GOES FOR THE DENTIST DR. MARTIN. and this is my horror story. I called at 10:15 am with an emergency I was in severe pain. The receptionist maryjane told me I could come in for an 11 am at this point I let her no I have extreme dental anxiety. I get there and wait 45 minutes which I did not mind at all since I was in terrible pain. the receptionist was checking someone out and the dental assistant Traci interrupts her saying it's very important and proceeds to tell the receptionist this is our food order you need to place it immediately! So that was the first thing to throw me off but I let it go.
It was very cold in the office so I let the receptionist know I would be going to my car for a sweater. I walked out the door open my car and I hear a man scream LISTEN IM WAITING FOR YOU. I go into the building and ask Traci (rda) if that was the dentist. She says yes I said I thought he was a little rude , if it was my turn the receptionist should have said not to go to. my Traci proceeds to yell at me and goes and tells the dentist I said he's rude and unprofessional and that I'm not a patient that should be treated here. The dentist martin nugiel came in and told. me I need to go. somewhere else, even tho I would have loved to I needed this pain taken care of so I asked if he could just help me.
So he took an xray wrote me a script and referal for oral surgeon I call surgeon they asks to speak with someone from the staff I ask and the maryjane the front desk and she says no. Then the dentist Dr martin tells me okay you can leave we are having a lunch party. All in all they were more concerned about their food than a patient. Worst experience ever. Especially the rda Traci she should loose her license with how unprofessional and lack of compassion.
June 17, 2017
Michael Redpath
An issue occurred during my treatment. I cannot say that it was any reflection on Dr. Nugiel's skill, but he did not follow through on his offer to refund the cost of the treatment. I had advised him that my attorney had recommended that I hold off agreeing to the refund until the situation was resolved by other doctors, which took a year.
Dr. Nugiel then said that the guarantee no longer was in effect.
March 20, 2014
Reny Simone
Absolutely the worst! And to Dr. Nugiel: if you don't like the reviews, maybe you should change your attitude, as well as your staff.
And by the way, of course not everyone reviewing is going to use their REAL names, so just because you haven't heard of that "patient", doesn't mean they haven't been to THE WORST DENTAL OFFICE ever! Clean up your act, because you're starting to get more reviews that are less than glowing!
April 4, 2018
Robert Radcliffe
I have been a patient of Dr. Nugiel for a while now, and I can wholeheartedly recommend him. Both he and his office are very professional and courteous, and the quality of his work is top notch. I've had zero issues with any of the work he's done, which is more than I can say about other dentists.
June 28, 2018
