Patient Reviews
Nate Awe
Dr. Fernandes was very pleasant to work with. Unfortunately, her office staff were rather incompetent. My TMJ/TMD is rather painful and I was barely able to open my jaw. The office staff never forwarded my referrals for PT or for the MRI's. The imaging center wouldn't take the MRI's without the referral.
I was never able to get through to Dr. Fernandes office on the phone, and I did leave a message with the office. No response. I was finally able to get through and cancel my future appointment. It's a shame, because Dr. Fernandes was really good
November 14, 2024
d b
What a horrible experience.... They expect payment at time of visit, overcharge you and refuse to refund your money. They do not mail statements of your account balance. The only way you know they are overcharging is your insurance EOB. IT TOOK 8 MONTHS TO RECEIVE AN OVERPAYMENT REFUND!!!
February 18, 2025
Pat B.
Overall, the visit was just OK. It gave me basic information. I felt the doctor spent more time on her computer during the visit than talking with me, and it was not clear to me exactly what the plan was for the visit, until towards the end of it. It would have helped if she had told me, at the outset, what she would and would not do during the visit. I was not happy that I had to pay out-of-pocket for this, so that was a concern. Finally, at the end of the visit she gave me a sheet of paper with Three Jaw Exercises on it. That was helpful, but the paper had no indication of how many reps to do for each exercise.
It did say 3-4 x a day, but no info on reps each time. I looked online for that info. I think you can up your game on the handout. It's pretty rough. I would include some basic graphics for each exercise.
December 19, 2024
Zackariah Zielieke
In all my years of writing reviews on google, this is the only place that has gotten reviews removed. Twice. So here it is once again! Stop at the walmart down the road to pick up some Aleve instead. It'll fix you up better for 1/30th the price and 1/2 the time than the scammers at this useless place If you still come here, expect to be told there's nothing that can be done about your pain.
You'll be given some stretches and exercises that you, since you're in pain, have already found for free on google images. As the doctor you're paying hundreds of dollars to walks through images a child could understand, you look at her and notice that she doesn't believe any of this BS will help either. But she drones on, because they're billing by the minute. So really, this place is great if you want to pretend a doctor you paid for will do anything.
Got billed 300 bucks for a "45 minute" appointment. You'll sit on your ass waiting for 20 minutes, have some useless "Specialist" give you a pamphlet then charge you a full 45 minutes for it. And then once you write a bad review, they *know* they're so awful that they have someone watching to get them removed. Hello to the shill reading this!
January 31, 2025
