Patient Reviews
kimberly stewart
Dr Tohme and his entire Staff are AWESOME!!! I had extensive oral surgery and was very nervous beforehand. . . there was an evaluation done a few days prior whereas everything was explained in detail. Everyone was very patient with my questions and thorough with their answers. I was actually looking forward to the procedure. LOL.
. . needless to say, Dr Tohme and Rochelle were/are AMAZING. . . so far, everything is healing well and Dr Tohme has called me to check-in on my progress and today I received a card from Rochelle! ✨️KUDOS ✨️10 Stars!
February 27, 2024
libby morse
I’ve been patiently waiting to share my thoughts and feelings about Dr. Tohme’s practice until after my mother’s procedures were completed, hoping that sharing my experience might help others make the right decision when choosing a periodontist. The day of my mom's first procedure in December 2022 has left a lingering pit in my stomach due to how poorly the practice dealt with her care. First, I informed the dental assistants and front desk staff that my mom requested not to be put on major painkillers after her surgery as they make her sick. I asked if they could prescribe her extra-strength Tylenol or Motrin instead. The staff informed me that they only prescribe major painkillers like OxyContin and Vicodin and advised me to contact my mom’s general doctor to have them prescribe her extra-strength Tylenol. My mom’s doctor was out of the office that day, so I had to leave multiple voicemails requesting a prescription. The office staff saw me struggling to get ahold of my mom's doctor but still refused to prescribe anything but major painkillers. While this was happening, the office staff were making flower bouquets and gift baskets for the holiday season, adding to my frustration. Additionally, they did not prescribe any anti-anxiety medication for my mom before her procedure, which seemed odd, especially since I had received Ativan from my doctors before my wisdom teeth surgery and back surgery. My mom underwent an extremely painful and complex procedure without being completely under anesthesia. She was awake during the surgery, and I can't imagine the anxiety she must have felt. Knowing that the doctor had the option to prescribe anti-anxiety medication but chose not to does not sit right with me.
Furthermore, the office staff did not ensure all financial matters were settled before the procedure. As my mom was in oral surgery, I had to be on the phone with her bank to pay the remainder of her procedure. The front desk called me to inform me they still needed further payments while she was in the middle of surgery. I have no idea why they waited until then to inform me. The staff continued making flower bouquets and gift baskets while I was on the phone with the bank and my mom was undergoing oral surgery. They seemed to prioritize holiday preparations over patient care, which felt extremely out of touch and rude. The staff also knew I was my mom’s primary caretaker post-procedure but never informed me what to expect, how much pain she would be in, or how to properly care for her. This lack of communication made the experience traumatizing for me, as I had no idea what to expect. Witnessing my mom in immense pain and constant bleeding from her mouth after the procedure was heart-wrenching. Her general dentist, Dr. Frankel, recommended this practice to my mother. I had to text him in the evening after my mom’s procedure, asking what to do and how to manage her pain since Dr. Thome did not respond to any of my calls.
I was scared and unsure of what to do. This was an emotionally taxing experience for my mom that spanned two years. After countless conversations with my mom regarding her experience, I would say that Dr. Frankel and Dr. Thome did not communicate effectively about my mom’s procedure. The process was not straightforward, and it took countless follow-up appointments with my mom's general dentist to get things right. During one appointment, Dr. Thome told my mom she was being too emotional. Throughout the entire experience, Dr. Thome had terrible bedside manner. My mom even mentioned that her battle with chemo and breast cancer wasn’t as difficult as her dental procedures with Dr Tohme’s practice.
October 18, 2024
The Masons
Dr. Thome and his entire staff are incredibly professional and kind. They all seem to take a lot of pride in their work and make their patients feel so comfortable. I had a dental implant placed with very minimal pain. Rochelle was wonderful at explaining every aspect of what was going to happen. She was so helpful and nice. Dr.
Thome has a great bedside manner and a wonderful sense of humor and is very skilled at his job. I was nervous at first but he had me laughing and relaxed in no time. I also love that he checks on his patients the evening after their procedure. The entire staff goes the extra mile. I would recommend them to anyone.
November 17, 2023
Paula Brehmer
Concierge medical services are becoming popular, but what if you could get these without paying the high fees associated with them? You can if you are in need of periodontal care and come to this practice. From the time you walk in to this modern, beautifully decorated building, you’ll be treated with the utmost care and concern. The techs and hygienists are friendly, attentive, knowledgable, and caring. Dr. Tohme exemplifies all that is important when needing this specialty dental care.
He is highly professional, skilled, and up to date on all technological advances. He even calls the evening of your procedure to check that all is well. He gives his patients access to him after hours as well, in case of any questions or an emergent situation. I recommend this practice without reservation!!
January 16, 2025
