Ultimate Smile

Red

Decent place to go for you & your family's Dental needs. The aesthetic is spacious, clean & simplistic. I would've given more stars, but the receptionist requires some customer service training. She has you wait without any acknowledgement, while prioritizing office phone calls.

She is also quite loud when speaking to you, broadcasting your queries to everyone in the waiting area. Pro: The Dentist does have good bedside manners, & seems knowledgeable. Con: She will sometimes lecture you, & unfortunately has a habit of interjecting her thoughts & suggestions, instead of actively listening & comprehending what you are asking her. Pro/ Con: She will eventually listen, but may possibly interrupt you again, attempting to complete your thoughts.

I do understandably feel this is done in an attempt to expeditiously treat all her patients, but seems counteractive when you have to repeat your question. Otherwise, if those slight cons are not issues for you or you can overlook them, she seems kind, & does good work. She also does not try to upsell additional work, as many other Dentists do.

January 4, 2024

Su Muk

The staff is super friendly. The doctor i don’t know her attitude seems off. It’s like if you complain about the pain during cleanings or after not being numbed enough she seems annoyed and taunts you.

She did a deep filling for my husband and made it somehow seem like he was being overly sensitive and complaining about the pain for no reason. After weeks of complaining realized the filling was too deep and fixed it.

May 1, 2024

Jessica Thomas

The front staff is warm and excellent. From my interaction on the phone, to actual appointment the team was so friendly. The facility is clean, spacious and beautiful. What I love, which I thought was very clever; they have their TVs on the ceiling so when you are laying back in the exam chair the TV is there to distract you from the temporary discomfort you may feel at the moment.

Dr. Sachdev and team is very warm, welcoming and thorough in their explanations. I found a dentist office that I feel comfortable and will stick with.

August 23, 2023

Chelsea Daja Bowman

My son and I both come here. Its a great environment, the staff is so friendly, and the service is great. Appointment times are respected. We are always in and out so quickly. The dentist is informative and helpful and all the staff is caring and welcoming. We have been coming here for a few years. My 6 year old loves the dentist! Thank you Ultimate Smile!

March 10, 2024