Valley Family Dentistry

Valley Family Dentistry

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4.9 (610 reviews)
DentistDental ClinicDoctorHealthPoint Of InterestEstablishment Oral Health

Dentist in Roanoke, VA

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About

Valley Family Dentistry is a long-standing dental clinic in Roanoke, VA, offering comprehensive general dentistry for all ages. They focus on patient-oriented care in a comfortable, technologically advanced, and energy-efficient facility. With a history spanning over 50 years, they provide a wide range of services from preventative care to cosmetic and restorative treatments, aiming to ensure healthy and confident smiles for the entire family.

Hours

Monday

8:00 AM – 5:00 PM

Tuesday

8:00 AM – 5:00 PM

Wednesday

8:00 AM – 5:00 PM

Thursday

8:00 AM – 5:00 PM

Friday

Closed

Saturday

Closed

Sunday

Closed

Quick Info

Address

1510 Franklin Rd SW, Roanoke, VA 24016

Phone

(540) 343-5521

Website

http://roanokevalleyfamilydentistry.com/

Detailed Introduction

Valley Family Dentistry is a well-established dental practice located at 1510 Franklin Rd SW, Roanoke, VA 24016. The clinic has a rich history, operating as the longest continuously run group dental practice in the Roanoke Valley for over 50 years, with a tradition of being passed down through family generations. This deep-rooted presence in the community underscores their commitment to providing consistent, high-quality dental care. The clinic prides itself on offering comprehensive general dentistry services for patients of all ages, from children to adults. Their services encompass preventative care, restorative treatments, reconstructive procedures, cosmetic enhancements, and emergency dental care. Specific services include, but are not limited to, initial oral examinations, X-rays, bonding, treatments for bruxism and teeth grinding, cosmetic contouring, cosmetic fillings, crowns and bridges, dentures, extractions, implants, Invisalign® braces, jaw/TMJ treatment, pediatric dentistry, root canal therapy, scaling and root planing, sealants, sleep apnea treatment, specialty dentures, and teeth whitening (both custom trays and Zoom! in-office). Valley Family Dentistry emphasizes a patient-oriented approach, striving to create a comfortable and enjoyable experience for everyone. Their team consists of qualified, experienced, and caring doctors and staff who prioritize patient education, enabling individuals to make informed decisions about their dental health. The facility itself is notable, as its building, completed in 2013, is the world's first dental office constructed using Passivhaus technology. This unique construction ensures an extremely energy-efficient environment with 100% fresh air circulation, promoting a healthier setting for patients. They utilize modern dental technologies such as electronic charts, low-radiation digital radiographs, intraoral cameras, and advanced lighting and magnification for accurate diagnosis and treatment. The clinic also adheres to OSHA compliant sterilization techniques. Valley Family Dentistry accepts new patients and is a preferred provider for Delta Dental Premier, Aetna PPO, and Cigna PPO, though they can file with other insurance carriers. They do not accept Medicaid. For financial flexibility, they offer a no-interest, no-fee payment plan through CareCredit for qualifying individuals. The clinic is open Monday through Thursday from 8:00 AM to 5:00 PM. Patients consistently praise the friendly, professional, and efficient staff, as well as the comfortable and clean office environment.

Photos

Valley Family Dentistry
Valley Family Dentistry
Valley Family Dentistry
Valley Family Dentistry

Meet Our Team

Our experienced dental professionals are dedicated to providing you with the highest quality care.

Patient Reviews

4.9 out of 5
Mary B

Mary B

The hygienists and dentists are great. The office staff and billing department are rude, unprofessional, and incompetent. We have had the same dental insurance for years and for some reason they continued billing the wrong insurance company for our daughter's xrays, yet dental services for the rest of the family were paid by the insurance with no issues. My daughter, my husband, and I called the office multiple times to resolve the issue and either spoke with the billing department or left a message to be called back. A majority of the time we never got a call back.

I called the office a few months ago, waited on hold for 15 minutes and then was hung up on. I called right back and when the lady asked if i could hold, I said no and she said ok and hung up. I spoke with the office manager a few days later when she was back in the office about the rudeness of her staff and about their inability to file with the correct insurance. She said she is the office manager and does the billing. So I thought that talking directly to her the problem would be corrected.

However, we received a letter from the Collection Department today with a friendly reminder that we owe $319. 15. We were always pleased with the cleanings and care provided but this hassle and disrespect is not worth it.

May 1, 2025

Mark Lambert

Mark Lambert

This office has been my regular dentist for over 20 years. They have always been super professional and helpful no matter the situation. I am always pleased with the service I receive there. From the front desk to the dental care site, it's always amazing. I love them!

May 31, 2025

Lisa Zettler

Lisa Zettler

We have been with the same dental group for years and years. We have never had a bad experience. Fortunately for everyone we have kept up with routine visits and have not needed any dental work until recently. With the recent dental work, the experience was better than expected. All staff were very friendly, helpful, and professional. Insurance was no issue! Highly recommend this group!

March 28, 2025

Susan Pauley

Susan Pauley

My third visit here. Good communication. On time. Staff is friendly. Checking in and out well organized. Technicians gentle and thorough. Dr. Lynch welcomes questions and is easy to talk to. The only reason I didn't give it 5 stars is that I had to wait almost 5 minutes to get a parking space...which has not happened every visit.

May 1, 2025

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Our Location

Valley Family Dentistry

1510 Franklin Rd SW, Roanoke, VA 24016

Contact Information

Address

1510 Franklin Rd SW, Roanoke, VA 24016

Phone

(540) 343-5521

Website

http://roanokevalleyfamilydentistry.com/

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