Your Community Dental, Schryer & Associates, DDS, PLLC

Cheltsea Ortega

Seemed to be the fastest "cleaning" I have ever had, like 5 minutes. . I got one small filling on a second appointment and soon after knew something was wrong within the next day. I went back in for a 3rd appointment because something was not right, expecting a solution to a serious problem, and Dr. Schryer did not listen to me what so ever.

I left with him telling me its nothing and its just me. I then went to a great emergency dentist in Wilmington to have the tooth looked at and he said the tiniest speck of dust can make the filling not stick right. He said it was a good filling but said thats what probably happened since I was in pain and having a ton of sensitivity. He asked if I wanted to go back to the Dr. that did it and tell him I got a second opinion and it does in fact need to be redone.

I said I would rather have him redo the filling for me and I paid out of pocket. I chose not to see Dr. Schryer again because he really could care less about my time or what I had to say about my own teeth.

April 16, 2025

LaTonya Smith- Johnson

My trip was very necessary and truly needed. Everyone was extremely nice and polite. The main thing was getting started. I look forward to returning. My assistant was the absolute best. After x-rays and all the Dentist came in and introduced himself and took a look inside my mouth. So excited and ready to get started. Thanks for great customer service.

February 28, 2025

Tyler Koenig

No one ever answers the phone here. If you leave a message (which they warn you not to leave multiple of—I wonder why that is) they don’t return it. You basically have to roll the dice to catch someone on the phone by calling over and over again multiple days in a row. And if you do get through, they’re liable to leave you on hold for 10+ minutes until the line simply disconnects. Then, when you call them back, the front office staff is exceptionally rude to you. Due to complications with insurance, it was necessary for me to pay for several procedures out of pocket. Okay, no problem. That’s life. They gave me a dental treatment plan and estimates on the out of pocket costs for a cleaning, three fillings, and two root canals.

No problem there. What they don’t do is effectively communicate just exactly what all that entails, and then make snide remarks and act condescendingly towards you when you try to explain why you’re upset or surprised. For the two root canals they referred me out of office (shout out to Coastal Endodontics—Dr. Ward is awesome and he does great work) I go and get them done but then I come to find out I need to go back to Your Community Dental for the fillings and crowns which were NOT listed as part of the treatment plan and that it’ll be over $2,300 for them. When I state that wasn’t part of the treatment plan I’m scolded like a petulant child and reminded that “we told you twice that your insurance wasn’t going to cover it” yes, I’m aware of that fact thank you very much. But you DIDN’T tell me that if I didn’t want to live with temporary fillings in my teeth I’d need to cough up $2,300 that has appeared out of thin air, when it simply could’ve been a part of the treatment plan that you already gave me. Additionally I was a little dismayed that Dr. Schryer didn’t seem too concerned with two of my other teeth that are developing cavities, but I figured I would just have him check them out when I went back for my deep cleaning. However I am no longer interested whatsoever in returning to this office for said cleaning or any future procedures with the way their office staff treats patients.

Dr. Schryer did do a fine job on my fillings, so no complaints there. I don’t question his competency as a dentist but I certainly question his choice in front office staff. It blows my mind that in 2025 anyone can act that way (raising your voice at a patient? Really??) and still have a job. My wife and I will be looking for a new dentist office. Don’t go here if you value manners and respect. The office staff certainly aren’t going to treat you with any.

June 12, 2025

Jennifer Smith

They canceled appointments without notification. I showed up to my appointment on time to be told that I don’t have an appointment today. They canceled it no warning no nothing. I left work to do this now. I can’t have an appointment till September now! That is completely unacceptable! I have confirmations that I had an appointment. The dentist Dr.

Schreiber is wonderful. I’m sure he doesn’t know what goes on around him and I’m sure he has no idea that this appointment was canceled without Warning. So not only did I lose money. I also don’t have an appointment till September. Cannot recommend the place unless you like surprises.

July 8, 2025