Bethlehem Pediatric Dental Associates

Really Useful

We have been going to them for quite a few years. Their front desk is getting from cold to rude and rudest. Their service is very very fast. When routine checkup is due to schedule, they will send you a text message. But when you call to schedule, they do not pick up nor do they return your calls. So I ended up calling every other day just to schedule a routine appointment.

Their explanation about returning the phone call by their office manger Cathy was:” We are really busy. And a lot of people speak with accents and we could not make out what they are saying. ” Wow! All their dentists speak with accents. I hope she understands what they are saying. We are leaving this practice as soon as today.

August 16, 2023

Sarah McBride

I love it there!! I don't understand all these negative reviews. The waiting room has an area for the kids to play and a TV with kids stuff on it all day. The staff is very helpful and all the doctors I have met so far are absolutely wonderful with my kids. Tjey also have other options besides putting your child under for dental work, which was a selling point for me. I won't go anywhere else

February 26, 2025

Tara Dorsey

I have been taking my child to this dentist for 10 years. One time a few years ago we had a bad experience with Dr. Marcela I figured maybe just me over thinking. My daughter recently saw Dr. Marcela at the. Bethlehem office and she was the rudest person with no patience for children with severe crippling anxiety.

It took me weeks to talk her into going and now her anxiety has beyond trippled. She was the most unprofessional doctor I have ever encountered in my life. I can't begin to explain how rude and nasty she was. Needless to say any other appointments we have will be at the Allentown facility with caring doctors who don't treat your children so awful. My heart is broken for my child and the trauma she was put through. 💔

February 8, 2025

Sharae Thompson

There has been a couple of miscommunications with this practice that has caused me to miss time at work. I am a single mother and I have limited personal time. The first mistake: My son was seen in May for a cleaning and the dental hygienist only checked the front teeth where he had a silver treatment for his cavities. I was called 3 -4 times that day asking if I could bring my son back in, but I could not as I had to drop him at daycare and then return to work. I was understanding and did not give them attitude whatsoever - things happen.

I used some more personal time to bring him in to be seen by a different doctor who performed a complete exam and she was thorough. The second mistake: This Monday, I arrived for my son's appointment to have sedated crowns placed on his front teeth. He had to fast the night before and up until his appointment at 10am. Upon arriving to the office, I checked in and we had to wait for about 20 mins. Once we were taken in the back, the attending doctor expressed he did not recommend sedated crowns on the front teeth and that my son should be completely knocked out for the procedure.

He explained that in his experience, sedated crowns do not go well for little ones. I am not sure why the previous doctor and the one I saw today had two completely different perspectives on how to treat my son's dental care. Not only were we both hungry from fasting for this procedure, I missed a full day of work and he could not go to daycare as it was already almost 11 by the time we left. We will not be returning.

June 25, 2025