Patient Reviews
LaDania Wilson
This place sucks. Nobody don’t ever answer the phones and when they finally do they give you an attitude. Sent them emails for a week and called for a week and still no response. I’ll definitely will be changing Wic locations because this one needs to be shut the hell down. -mad citizen
May 16, 2024
melanie walker
I have always had issues with the front desk i really want to switch my children but its so convenient They are very rude and slow especially that elderly one who looks possessed i’m so glad to see from the other reviews that its not just me.
October 5, 2024
Jasine Beckford
Save your time and money… DON’T EVEN THINK ABOUT COMING HERE. I made an appointment through the MyChart app to see a doctor I usually see at another brookdale location. When I got there, they said she wasn’t there, so I saw someone else. The doctor that I saw was nice but she didn’t seem to know what she was doing. She FaceTimed other doctors in the middle of checking me out to ask them questions.
She sent me to do bloodwork and said if anything abnormal shows up, I’ll get a call. It’s almost a month later, I can see an abnormal test result in the app and it looks like all the labs the doctor ordered was not put through in the lab. Nobody called me, and every time I call, they hang up on me. I’ve been calling for 2 weeks and when I finally got someone to speak to, they kept transferring me to different lines until they transferred me to a voicemail box that said they’ll call me back. One week later… still no call.
I’m just gonna find somewhere else to go but it’s just frustrating because I have to pay to see another doctor. Time and money down the drain.
October 28, 2024
kelvin moore
Can’t get anyone on the phone! Trying to get my kids medical records so that they can start school and these people never answer the phone. Even when you’re sitting in the clinic they just let the phone ring. Really disgusting attitudes also. The Dr’s are nice though.
November 19, 2024
