Hospital in Hartford, CT
Monday
8:00 AM – 5:30 PM
Tuesday
8:00 AM – 5:30 PM
Wednesday
8:00 AM – 5:30 PM
Thursday
8:00 AM – 5:30 PM
Friday
9:30 AM – 5:30 PM
Saturday
Closed
Sunday
Closed
Address
500 Albany Ave, Hartford, CT 06120
Phone
(860) 249-9625
Website
www.chshartford.org
The Young Receptionists in the pediatric department are VERY unprofessional ! They need more customer service training. Janelitz on the 3rd floor never acknowledged me when I notified her I was here to check in . She ignored my presence, they all seem to be busy using their phones or consumed with each other. When asked about availability it will simply be told “It’s booked out” , when they don’t check for openings. There would be patients in the waiting area and everyone would leave their posts.
It’s never a first come first serve basis , everything is based on favoritism . I received nothing but attitude, and the run around . One of the young ladies informed me to come in the morning in regards to a medical note about my daughter’s school and when I did it was nothing but telephone being played leading to me wasting time and having to come back in the evening, Everything is just WRONG. Employees need more training on dealing with patients.
January 20, 2024
16th December 24 on 04:09 pm I received a call. She told me my name and asked my date of birth. I felt may be it is a scammer so I denied to tell date of birth. If you know my name and number why you need my date of birth too? She denied and hangup. Unsafe and non professional style.
December 17, 2024
Worst… Worst doctors office in Hartford. You can come at 7am all the way to 5pm and you will still be waiting for at least an hour even with an appointment. All the good doctors have also resigned. If you can go ANYWHERE else. .
please go. I’m literally sitting here in the waiting room… and people have been here since open with no appointment. Because of the area, it seems some healthcare workers don’t have the same urgency or care as other locations.
January 2, 2025
A decent place overall . But it is impossible to reach someone over the phone or make an appointment . I literally have to call different departments to be transferred to the one I actually want because no one picks up . I just called 5 minutes ago and no answer it’s ridiculous .
February 11, 2025
500 Albany Ave, Hartford, CT 06120
Address
500 Albany Ave, Hartford, CT 06120
Phone
(860) 249-9625
Website
http://www.chshartford.org/
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