Cortland Dental Technology Center

Nancy Fabis

My second time visiting this practice. So far everyone I have encountered has been professional and courteous. Very pleased with my change in dentist

March 12, 2025

connie baugher

We had a very nice experience today with our dental hygienist. Super place to go. Pleasant, clean and knowledgeable.

May 18, 2025

Therese Navarra

I took my mother here recently. Her dentures are 12 years old. They're missing 2 teeth in the uppers . She used to live in Cortland, so she had them originally designed at Cortlanddentaltechnologies. At that time, Dr Ashley Smegal was very kind, courteous and helpful. She made sure mom got the dentures she wanted and that her insurance covered them. We figured this would be the best place to go since she originally had them made there. We made the appointment. My mom is in a wheelchair and on oxygen. There's a lot of steps that need to be taken to get her to her appointments. Not to mention, she now lives in Niles and we have to make the trip out there. We were under the impression they were going to start the process of fitting her for new dentures. We get there and I have to get her into the building via wheelchair.

They bring us back and we wait for about 15 minutes. Dr. Smegal finally comes back, takes one look at her old dentures and says she'll just go ahead and replace the teeth in the uppers. We felt dismissed and like we were being given the bums rush. It's like she took one look at my mom, saw a sick old lady in a wheelchair and decided doing the work wasn't worth her time. I could be wrong but that's how my mom felt. If I would have known that's all she was going to do. I would have brought mom's dentures in myself. Saved mom the trip of having to get in and out of my car and her wheelchair. They said they would call us the next day when the dentures were ready. Meaning I had to drive all the way back to Cortland to get them. Thankfully didn't have to take my mom this time. I bring them to my mom.

Here the Dr only replaced the one front tooth and just put acrylic where the molar is supposed to go. If mom isn't able to chew her food properly, she becomes a choking risk. I called to complain. I talk to the stupid receptionist. He told me if I wanted something different done, that we would have to make another appointment. I was mad. I'm looking for a new dentist. Dr Smegal didn't offer us any other options. She treated it as if this was the only option. Like she didn't want to bother or felt it wasn't worth her time to make new ones for her.

May 19, 2025

Joanie Paris

Today I saw Dr. Smegal for the first time with a dental issue. She was very interested in my problem and fixed it on the first visit. I thought it was just going to be a consultation but it was way more than that. I am seriously thinking of changing dentists. Everyone I came in contact with, from the receptionist to the dentist, was very friendly.

April 23, 2025