Flatlands Family Dental

Ellissa Phillips

I had a very disappointing experience at this dental office on 6/12/2025. I came in for an emergency visit to have a filling replaced, but instead of receiving the care I needed, Dr. Adam refused to treat me unless I agreed to more extensive and costly procedures including placing a cap on my tooth and replacing missing teeth on the side. I made it clear that I was there for a filling replacement only, but he refused to proceed unless I agreed to everything else he recommended. As a result, I left the office without any treatment during an urgent situation.

What makes this even more frustrating is that this has been a family dentist for years, and we’ve trusted them with our care. I never expected to be denied service for not agreeing to additional procedures that weren’t part of my reason for visiting. Very unprofessional and disappointing experience. My family and I will not be returning.

June 21, 2025

Helena Marchan

On 01/18/2025, I visited Flatlands Family Dental office for the first time. I was greeted by Naomi ( receptionist) with a smile , and she explained the payment process etc in a professional manner. I was also very impressed with the advanced technology that included scanning every tooth individually after high tech X-rays were done. All the members of the team were friendly , professional ,answered all my questions and provided amazing care. Lana ( the dental hygienist) was exceptional.

She provided the best dental cleaning that I ever had in all my years of visiting dentists. The wait was long . However, everyone expressed appreciation for my patience . I highly recommend this dental office .

January 19, 2025

Al C

Where do I begin…I must say that I had a great experience with Dr Randawa and Nicole…it was surely a pleasure to have them take care of me in doing my crown replacement not to mention the receptionist. From day one that young lady was extremely pleasant and helpful…I wish I had gotten her name as well…she has such a bubbly demeanor that it’s effectious…All in all I must say that my experience was great with Dr Randawa and she is the best at what she does extremely patient and a perfectionist.

Thanks again for everything! Love it! I will be seeing you at Avenue D. 😁

July 1, 2025

Shawny Samuels

STAY FAR AWAY! I visited this office in August 2024, and it was a nightmare. They convinced me I had severe gum disease that required either their out-of-network laser treatment (nearly $5,000) or an extremely invasive surgery with a specialist. They scared me so badly that I ended up crying in the office, thinking I would lose all my teeth or have to endure a painful surgery. The dentist wouldn't even make eye contact with me.

After I made it clear that I couldn’t afford the $5,000 treatment, they quickly wrote me a referral to a specialist and rushed me out — the dentist spent maybe two minutes total looking at my mouth. When I finally got an appointment with a real specialist, I was told that all I needed was a routine cleaning and that I was nowhere near needing any kind of surgery or specialist treatment. This place is a scam. They use fear tactics and grossly exaggerate conditions to pressure you into expensive, unnecessary treatments.

They don’t care about your health — only your money. If you value your health (and your wallet), GO SOMEWHERE ELSE!

April 29, 2025