Georgetown Dental Spa

Kathy Edwards

This is the worse place. I called to set up an appointment to see a oral surgeon, they said he is only there on a Sunday. I went the first Sunday with a X ray but it was not showing my wisdom teeth. Then I made another appointment. When I took the correct X Ray some lady said I need to see the oral surgeon in the first place that’s why I went there. After a few mins the receptionist came to talk to me about getting my wisdom teeth remove.

First him as the face of the company it’s so disgusting, when he stands up you see his brief which is very unprofessional. When I ask him why are you giving me information and not the surgeon, the surgeon was no way to be found. If I could have give them 0 they would of get one. This place has no ORAL SURGEON.

February 18, 2019

Rhea S

Where do I even start? I started going to this place because it was opened on weekends. The first couple experiences were not bad, but every time I go the staff would be new. I went one time to get an X-ray and cleaning done and Dr. Hellbig had no regard for my mouth! I had to stop her and tell her she was too rough, and her reply was it’s supposed to hurt. I told her I’ve had a regular clean that hurt before and if she continues then I’ll have to stop.

Not to mention the office was dirty on that particular day. Garbage bins were filled and overflowing and there was blood on the chair… I should’ve turned back right there and then. They never put the lead apron on you when conducting X-rays and when questioned they say their machine is “safe”. These people overcharge your insurance especially if you’re not in-network and when questioned they “ban” you. My pet peeve came after I stopped going to this dental office but they billed my insurance! When I inquired about it, I was told that they were never paid for the services rendered six months ago… LIES and then the insults started.

Yes insults from a dental office via email. See below. Do yourself a favor and save yourself the headache. This place is not worth it. ALSO DO YOUR RESEARCH ON THE OWNER!!!!!!!

February 25, 2022

Sheryl Douglas

Make Sure you know what your insurance covers before walking in here!!! Ask questions! Ask for a detailed printout of the procedures you have addressed by this office and your payments, be sure to compare it to your insurance statement for accuracy. I'm not saying they are dishonest, but their actions can surely make you question theirs! This place has a "PAY ME UPFRONT MENTALITY" without checking the insurance coverage. I almost paid for a procedure that was fully covered by my insurance. I give the The staff and dentist 5 stars because they were kind and pleasant! However the establishment owner is all about the money and ready to take yours, trying to confuse you into thinking your insurance doesn't cover the intended procedure.

I completed the necessary procedure only cause I needed it but vowed I would never cross their threshold again. My guess is $$, and patients are dwindling now because they keep calling me to schedule an appointment.

May 23, 2022

Hope Staton

The Dental Assistant was very Nasty & Rude . I called the to make an appointment. She seem like she didn’t want to be bothered hung up on me & said she was not taking appointments someone will get back to me on Friday . Nobody called me back . I will never go back there again .

June 30, 2024