Georgia Smiles

Jay W

I’m beyond disappointed with GA Smiles and their complete disregard for patient care. I recently experienced a cracked tooth with an exposed nerve, causing severe pain (level 7 out of 10). While out of state on a work trip, I found a local dentist willing to treat me within 24 hours—but GA Smiles refused to release my X-rays for seven days despite acknowledging that this was a dental emergency. I challenged this ridiculous delay, asking why I had to wait an entire week for my own medical records when all they needed to do was download a simple PDF and image file.

There are no financial holds on my account, and legally, they are required to release records in a timely manner. Instead of providing a clear, professional explanation, the staff member I spoke to became agitated and unable to articulate any valid reason for this policy. At this point, it feels like they are deliberately making it difficult to get treatment elsewhere, essentially trying to force me to stay a patient rather than prioritizing my health. Policies and procedures should protect patients, not hold them hostage in pain.

This is not just unprofessional—it’s inhumane and possibly unlawful. If you value your right to timely care and access to your own medical records, I strongly recommend looking elsewhere. I will be filing a formal complaint with the Georgia dental board and Department of Health because no patient should have to suffer through unnecessary pain due to a dentist’s refusal to do the bare minimum.

March 18, 2025

Robin G

Dr.Taher was amazing I just moved into town. She takes her time and makes sure you are comfortable. Very detailed. Teresa and reception staff are so kind. Don’t hesitate book Now

March 29, 2025

Keith Fenker

Really doesn't deserve one star. If you want to be cheated out of your money Georgia smiles is the place to go. I have a zero copay insurance policy but I was text the day prior I had to pay over $500 out of my pocket for so called medication for an extraction. I immediately called to ask why since I had a zero copay. They told me I needed to take it up with my insurance and they could not tell me what medication it was, only to find out later it was for anesthesia. So I did call my insurance and had a three way call with them where the insurance company said that they would pay for the medication. I was not offered any other type of medications such has nitrous or novacaine to lower the cost.

Well in turn Georgia smiles decided that I needed to see a specialist since they did not want to use my insurance. So they would take my money to have the procedure done but would not take my insurance money and I would have to go somewhere else? Eventually I went back to their office just to speak directly to the dentist and ask her if she knew of what was going on at her office. She did not want to hear my concerns or had the time for me and directed me back to her staff. I have never written a review of any kind to anyone over anything but really felt the need to this time. I really feel ripped off and the staff could care less about me. I didn't agree to your fees because there shouldn't have been any fees. Insurance would have paid for all of it.

But you didn't want to go through my insurance. Zero copay means zero cost. You are right I did not get ripped off because I wouldn't let you rip me off. If you had your way you would have ripped me off. Your remarks just go to show how much you could care less about my concerns.

May 15, 2025

Daphne Flye

I’m extremely happy with my recent dental work! I had seven crowns and a bridge completed this year. At first, I was nervous about having this much work done, but my dentist, dental hygienist, and the entire staff at George’s Smiles has been amazing and made the whole process easy.

May 3, 2025