Dentist in Janesville, WI
Monday
8:00 AM – 5:00 PM
Tuesday
8:00 AM – 6:00 PM
Wednesday
8:00 AM – 5:00 PM
Thursday
8:00 AM – 5:00 PM
Friday
Closed
Saturday
Closed
Sunday
Closed
Address
1123 Suffolk Dr, Janesville, WI 53546
Phone
(608) 752-2665
Website
http://www.grayfamilydentalwi.com/
Dr. Gray and his staff are wonderful, everyone is very friendly and welcoming! Dr. Gray is amazing, eases any worries you have, makes you feel comfortable, and cares about you.
June 6, 2025
I did not initially leave a review on the day of my appointment last week because I have friends who know the owners here, however after I was treated rudely again today when asking why I wasnt given a ROI while I was there and requested the records be sent to a different dentist, I decided it was a good idea to leave a review. First off, I waited 30 min past my apt time. 2nd. . . the female dentist did not seem confident in being able to fix my broken filling and wanted me to have a much more expensive, extensive procedure. Instead of just looking at it first to see if she was even able to do it, they insisted I have xrays done. Since I was paying cash I would have preferred they assess the situation before doing unnecessary things. The assistant was not professional and stated several times she didnt know the answer to my questions.
The office manager, not the dentist then came to advise me about my teeth before I had even seen the dentist. . . the only thing the dentist did was take a pic of my tooth and show it to me in a screen, then tried to up sell me the more expensive procedure after I had already told the office manager I just wanted the filling fixed. Once I again firmly said no to the more expensive route, the female dentist then suddenly felt she could just fix the broken filling. I will NEVER go here again. My whole family had gone to Behm Dental for 20+ years. These people bought him out when he retired. Im happy to say Eby Family Dental will be fixing my broken filling this afternoon.
Not up selling me, just fixing what's broken. I would not recommend Gray Family Dental nor will they ever get any of my business again. Unprofessional and rude. Update:my mom called to cancel her appointments not knowing they had just spoke with me. The office lady said "Does this have to do with Nicole?" Last I checked HIPAA regulations dont allow them to disclose or discuss my information as an adult or anything about me to another person, whether she is my mother or not. They were also extremely rude to my mom. Do yourself a favor and find another dental office.
June 9, 2025
They work with my insurance, work with me. They explain everything about the process of each procedure. They are very professional but you are very relaxed with the atmosphere.
June 17, 2025
This was my first time going to Gray Dental. My previous dentist retired. I was thoroughly impressed in every way. Staff was friendly and efficient. Dr. Gray spent a lot of time answering my questions. I highly recommend them.
June 4, 2025
1123 Suffolk Dr, Janesville, WI 53546
Address
1123 Suffolk Dr, Janesville, WI 53546
Phone
(608) 752-2665
Website
http://www.grayfamilydentalwi.com/
Make an appointment now and experience the difference.
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