Dentist in Hagerstown, MD
I do not have a problem with the Doctors they are all great. But it is the two recptionist at the front desk. I had a checkup scheduled for this past Monday August 12th. As I was checking in I was told I had a previous balance owed from 07-2019. I wasen't sure why it was years ago. I told them I could make payments on it. I said I could pay $25. 00 a month till paid off. They said it would take my balance out 8 months, so they told me NO. They wanted me to pay half now and the rest next month.
Since I was unable to do that they said I could not get my checkup and they cancelled my appointment. So I had to leave. I have been having issues with my teeth and I really needed that checkup, I do not understand these people. Why not let me make payments to pay it off,but tell me NO and they do not get there money and it was back in 2019. . . I have been with Dr. Bruce and Brandon for years. Dr. Brandy is wonderful also.
I feel that decision should have been up to the Doctors not the recptionist. So now I have to find another Dentist. I have tooth that hurts and I think I have a cavity so I put super glue on it for now. Thanks Ladies I hope Dr. Bruce and Dr. Brandon repermand you both. . . .
August 17, 2024
1115 Mt Aetna Rd, Hagerstown, MD 21740
Address
1115 Mt Aetna Rd, Hagerstown, MD 21740
Phone
(301) 739-7003
Make an appointment now and experience the difference.
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