HealthPoint Family Care

HealthPoint Family Care is a prominent non-profit healthcare organization serving Northern and Central Kentucky. Their mission is to be the best provider of health services through compassion, innovation, and excellence, with a vision of ensuring everyone in the community has access to quality, affordable healthcare. The Covington location, at 1401 Madison Ave, is a key part of their network. HealthPoint offers a wide array of services for all ages, including adult and pediatric medical care, comprehensive dental services, mental health support, substance abuse treatment, obstetrics and gynecology, and vision care. They strive for accessibility by offering walk-ins, same-day appointments, and extended evening and weekend hours. A core philosophy of HealthPoint Family Care is the Patient-Centered Medical Home (PCMH) model. This approach emphasizes accessible, comprehensive, and coordinated care, actively involving patients and their families in healthcare decisions. Their providers lead a wellness team, collaborating with patients, families, and other healthcare professionals to ensure holistic care rather than just treating specific symptoms. Beyond their direct clinical services, HealthPoint is deeply involved in community partnerships and initiatives. They operate co-locations, including school-based medical and dental centers within various school districts, to bring care directly to students. They also have a presence within Transitions, a substance use treatment center. HealthPoint actively participates in programs like Reach Out and Read, providing books to children at well-child visits, and partners with organizations like the Cincinnati Eye Foundation and St. Elizabeth Healthcare to enhance specialized services. They have also collaborated with the Northern Kentucky Health Department to offer one-stop WIC (Women, Infants, and Children) services at their Covington site, making vital nutrition and health resources more convenient for eligible families.