Holdbrook Pediatric Dental LLC

Adelle Rebecca Champon

My daughter had a wonderful experience! She had 1 extraction and 2 fillings at the same time and they kept her happy the whole time!

January 4, 2025

Lindsay Powell

*Update Nov 2017* (6 months after first visit) Just went to the Cherry Hill Office for the first time since their move. It’s super cute. They were very busy today with kids being out of school. I scheduled my son’s appointment 6 months ago and didn’t know it was a school holiday—he is 3. Lots of people waiting in the waiting room, but I was called at my appointment time. More than likely since my son is young and didn’t need anything else. I did have to fuss with a tablet to fill out new paperwork. I should have known to go early to a new location. . . plus my infant was crying so that didn’t help my stress level. It was easy enough if she wasn’t shrieking. . . anyway, The dental assistant was the same as lady time and she was extremely nice and helpful.

The dentist was also nice and quick. My son got stickers and little prizes and was so excited to see his new toothbrush/toothpaste/floss etc. I debating finding a new dentist on the ride over since it was 25+ minutes from my house, but seeing the new building and having such a nice dental assistant staff really made me change my mind. . . he only goes so often and it’s worth it for the efforts they’ve made! ———————— My son's first dentist experience was amazing. My son just turned three and had never been to a dentist, I was told at his annual dr appointment to go ahead and make an appointment with the dentist because he had chipped his tooth on his third birthday. I took him in and immediately they were nice and responsive, the receptionist wasn't super super friendly but she was still nice. I think she was just busy. The toys in the waiting room were OK. They had the traditional ball on wire toys and several of them. They did have a train set but I didn't see a single train, they could've gotten swiped along the way but they do need to get a few more trains. I think I waited maybe five or so minutes after I handed in my son's paperwork. The dental assistant that cleaned my son's teeth with great with him and she worked with him from the start. She give him stickers, showed him her gloves, counted his fingers with her a little mirror and then counted his teeth.

It really helped him relax and see that what she was doing was not going to hurt-- she just wanted to look at his teeth. She then tried to clean his teeth and didn't care if he didn't want to sit in the chair she just kind of went to him. When he didn't like the vibration of the toothbrush, she switched to a plain kids toothbrush and finished brushing his teeth that way. They then did x-rays and work with him with their "special camera", he did so well for them and she worked with him really well to make fishy faces and bite down like different animals etc. It was a super smooth process. The dentist came in and did the same with him she worked with him to look at his teeth and made him feel comfortable. She then explained how they were going to smooth out his chipped tooth. They gave him a little prizes along the way and let him choose his toothbrush so he felt involved and he could earn coins for more prizes if he did certain things like getting his teeth cleaned and doing x-ray and getting his teeth smoothed. She had me help hold him down while they smoothed his tooth, she went so quick and cheered him on along the way. She gave him sunglasses so the light wasn't in his eyes. It was just overall a super encouraging and pleasant experience. I went into today expecting my son to fight the whole way because he did not enjoy going to the doctors office last week, but the way that the dental assistant and the dentist worked with my son made this such a better experience than it could've been. I'm so glad I chose to go with Holbrook and I'm not thinking twice about driving out to Cherry Hill when they move this summer.

November 10, 2017

Lorraine Duffy

My son has been a patient for 9 years and our biggest problem with this place is that they NEVER answer their phone. Then you try to leave a voicemail and the mailbox is always FULL. This should be an easy fix-but apparently is not that important to them.

February 26, 2025

Jacqueline Dobran

My oldest son has been a patient for 8 years. When we started going to this facility we loved it. The staff was always friendly and caring. There was a fun gaming area in the waiting room, Legos and distractions for him.

Over the years I have watched this office fall apart. There are no longer games or any activities to acclimated the kids, the wallpaper in the waiting room is falling off the wall, the floor in the exam area has sections that are so worn and broken it was sad to see. I over heard a hygienist tell a patient that it had been over a year since their child's X-rays, when the parent asked the date she told them December 2024. When the father corrected her saying that was only a few months ago, she said "no I said January 2024" the mother patiently reminded her she was using insurance for this and was told "it's fine.

" I really hope they don't get a bill. (The fact that I could hear this entire conversation was not held to high standards for patient privacy) We made a 6 month check up, but I will be looking to change offices before that time. The dentist and my son's hygienist were wonderful but watching the lack of maintenance and upkeep is not something I can do.

February 15, 2025