King of Prussia Family Dental Care

Chandra

I've given them the benefit of the doubt but I've come to realize that you will only have a stellar experience if you're the 'ideal' patient. If you can't easily began expensive procedures, or require any level of understanding of your personal circumstance, you won't walk away feeling like a valued patient. When I was a new patient, I was met with much enthusiasm and felt very welcomed. So much so, that I referred loved ones who ultimately became patients themselves. Over time, after costly recommended procedures, I had to vocalize that it just isn't possible for me to do so right now.

There was no compassion or understanding met with my honesty, just disregard and further questioning about when I plan to get it done. This has now transitioned to being me being met coldly and ultimately dreading my appointments. This last encounter the dentist greeted me with a dry "hey", took a quick glance at my mouth, gave me a referral and swiftly walked out. As someone who works in healthcare I couldn't imagine making a patient feel this way, regardless of their circumstance. It's disheartening and unfortunate, but the reality is that I must seek services elsewhere.

The hygienist have always been kind and understanding, I appreciate the treatment I've received from them during my visits. Patient rapport should always lack judgement, and supersede $$$. This has not been the case here, it is instead taken personally.

February 22, 2024

Marylouise Pierce

Just wanted to say that this office staff and Dr. Wong were great, I was getting an emergency repair and the procedure was pain free and exactly what I needed done. Hats off to the great office and Dr. Wong. Office on Henderson Road, King of Prussia,PA

May 30, 2025

Ryan Albright

Our family recently left a very large practice in Upper Merion seeking more personal care and we are SO thankful we made the switch. Every person we’ve met at King of Prussia Family Dental has been phenomenal to deal with. They are so kind, and so responsive with their communication.

They are already taking very good care of us. If you’re considering leaving your current practice, do it. I didn’t know what we were missing until joining this practice!

December 20, 2024

Seth Krych

Moved to PA and was looking for a new dentist. I am glad I found KOP Family dental care! Dr Wong and the entire staff are professional, courteous and very knowledgeable. 5 stars!

February 18, 2025