North Charleston Dental Outreach

Imani Garrett-Gadson

The front desk staff was extremely rude, setting a negative tone from the start. Given that this is a Christian-based establishment meant to serve the community, I expected a more welcoming experience. Instead, every question I asked was met with resistance, interruptions, and an unprofessional attitude. Her sighing and frustration were unnecessary and uncalled for.

This kind of behavior is unacceptable—do better. If you’re looking for a place where you’ll be spoken down to and made to feel small, this would be it.

March 22, 2025

Kelly Pate

These folks are professional, ,kind and welcoming. from the front desk to the dental tech and the doctors all do an amazing job. The community is much benefited by their services. Personally, I’m not living in pain and I’m no longer afraid to smile. Thank you North Charleston Dental Outreach.

June 25, 2025

Tatyana Trufanova

Warning: DO NOT AGREE for Root Canals treatment at This Clinic I had several root canals done at this outreach dental clinic, and unfortunately, all of them had to be redone due to incomplete treatment. I initially placed a lot of trust in the team—especially because of the clinic’s emphasis on God, faith and kindness. Dr. Bill and the receptionist lady were welcoming, and I was genuinely grateful for the help and followed the treatment plan provided. However, none of the three root canals were filled properly to the end of the canals, which led to infections and significant pain. I later learned from MUSC professionals that the work was far below standard.

Retreatment resulted in more expenses for me than it could’ve been had I originally went with MUSC (which I would’ve appreciated at the time when I hardly understood dental system, if it was advised to me by emergency outreach team, as they knew they simply don’t have good enough specialists and equipment. Instead, I felt like I was used as a practice dummy, & the result did not matter as much). Because the emergency clinic operates on a volunteer basis, they hold no liability for failed procedures, which is what you sign at the beginning. MUSC is a far better choice. Root canals treatment done by students is more affordable, and they are carefully supervised by professors who maintain high standards of care. One of them even told me they would never have allowed such incomplete root canals to pass.

Additional negative experience for me was working with Dr. Fergusson in the room (if I remember his name correctly). When I brought up my symptoms & worries about what turned out to be a starting infection, I was met with passive-aggressive remarks. When I asked for more anesthesia due to pain, he replied, “Say please,” and told the students that I was “too sensitive. ” I wasn’t sure if it was meant as a joke, but it felt dismissive and unkind. For complex procedures like root canals, I strongly recommend going elsewhere—your health is worth it!!

April 8, 2025

carllessa prioleau

I absolutely love this dentist, he is very personal want to know about you and your family. The team makes you welcomed! My new dentist forever! And didn't try to make make by trying to sell dental work to me!!

June 12, 2025