Roanoke Dental Care

Na'Aousha Campbell

I have been going to this dentist since my teen years. They have always been prompt and informative with my services. Although my favorite hygienist (Heather) left, I continue to be serviced there. Throughout the years they have communicated with me through each insurance change I have experience, informing me of any payments I have to make, or rescheduling when things does not work out.

May 6, 2025

Paul

I don't normally write reviews, but i have to point out how great Roanoke Dental has taken care of me. A special shout out is due to my favorite Dental Assistant Lisa. Ms. Doolan is always polite, caring, courteous and professional.

She answers all my questions (and I have a lot when it comes to my dental treatment) to the best of her knowledge and if she doesn't know she'll get me someone who can. There are dozens of dentist offices in the valley I could go to, but it's people like Lisa (Dr. V and the rest of the crew) that keep me coming back.

June 5, 2025

Traci westberg

If I could give less than a star I would. I was recommended by a coworker to this dentist office as it is hard to find a dentist that accepts our insurance. Upon check in I was told that they are not in network but they file with our insurance and that “based on my insurance coverage the in network and out of network was not much different.

” Upon checkout for my routine preventative care I was greeted with a bill of $110. In my mind I thought I may get this back once insurance was filed but thought I should check with my insurance. In speaking with MetLife I was told that an out of network provider can charge whatever they want to and that I would have to pay them an additional $370.

I immediately called the office to discuss this with office manager and he said “I don’t know why your insurance is telling you this, and that he would contact me back after they have processed the charges. ” I haven’t received that call but I have received a bill for $370, this will add up to paying $480 for preventative care for which I have never paid a dime! This business completely mis- informed me, and that is putting it politely!

July 6, 2025

DOUGLAS DANN

Andy does such a great job and I’m never sore when she’s done with my gums. Such a nice person. And today Lisa did a great job with helping me strive for a whiter smile. Thank you both!

June 5, 2025