Tannersville Dental Care

Ali G

I’m shocked to see all the negative reviews because I’ve had nothing but great experiences here. Each dental hygienist cleans my teeth with care and honors my request each time to not use the power tools. I only like the manual cleaning and they’re totally fine with that. The Dentist has always been kind to me.

The office staff is fine, nothing bad from my point of view. I just think people get upset when they don’t realize their insurance only covers so much but that’s not the offices fault.

July 30, 2024

Matthew Toro

Been going to this dentist for a few years now with no issues, doing my basic cleaning every 6 months. Until a few weeks ago I had a routine xray and was told I all of a sudden needed 3 root canals. This was a shock to me as I have no pain, no sensitivity, and no indication of an issue at all. I was not shown the x rays or even offered an explanation as to why I need 3 root canals out of no where without even an attempt to do a filling. As I see the receptionist I'm hit with an estimate that would be around $2500 even after the insurance.

After leaving the office, I immediately called a few different dentists offices in the area, all of them said it's odd to have no pain or sensitivity and need a root canal, let alone 3 of them. One of those offices was who my wife has been going to for years so they took me in as a new patient and did a consult. Luckily they were able to get the x rays from Tannersville dental so they saw the exact same pictures. At the consult it was determined to be 3 cavities, all of which both dentists agreed fillings would be the acceptable procedure. Fast forward a few weeks, I have had all 3 cavities filled, still zero pain, at a cost of $115 that even includes the $39 consultation.

I'm not sure if it was negligence or an attempt to make more money(they do the root canals in office) but after seeing all of the reviews mirroring my experience I felt obligated to make my first ever review to hopefully save someone a very large unnecessary bill. My whole family has since switched dentists and I would advise anyone else to do the same. On a side note the hygienist I've used at Tannersville dental is wonderful, but it isn't enough to make me step foot into that place again.

May 19, 2024

Mikaela Alt

If I could leave 0 stars I would. I went to this dentist when I was in town visiting my family (I grew up here but I live in NC now). I had a chip in my tooth that was very uncomfortable and the dentist was able to see me that week i was in town on Thursday. He filled the chip in my tooth and when i was left i was given no after care restrictions. I clarified with the staff that I could proceed as normal, and they said yes and that the tooth was as hard as it would get.

A few hours after leaving, I was speaking and closed my mouth and the chip they fixed, broke off. The office was then closed friday-sunday and i was leaving town on sunday. after calling monday and getting escalated to office manager, they refused to do anything about this. I asked for a refund as the service was not performed correctly (clearly) and they refused. Most i got out of them was “we can take a look at it when you’re back in town”

April 29, 2025

Carmela Perez

Unethical Billing Practices – Beware if You Have Cigna I’m extremely disappointed with the billing practices at this dental clinic. They charged me $2,080 more than what they are contracted to receive from Cigna, my insurance provider. As a contracted, in-network provider, they are legally and ethically obligated to honor the rates negotiated with Cigna — but instead, I was billed significantly above that amount.

Despite multiple attempts to resolve this issue, the clinic failed to provide a clear explanation or adjust the overcharge. Patients deserve transparency, respect, and fair billing — not surprise charges that violate insurance agreements. If you are insured, especially through Cigna, I urge you to review your Explanation of Benefits carefully and confirm what the clinic is actually allowed to charge before proceeding with treatment here.

I regret trusting them with my care and will be reporting this to both my insurance company and the Pennsylvania State Board of Dentistry.

April 7, 2025