Lake Pointe Family Dentistry

Alexander Cedeno

Not only is this location filled with warmth and serenity as soon as you walk in but the staff are ridiculously friendly, helpful, and well conversed.

You can tell the architect of this business venture really put thought and effort into pleasing the customer and continues to strive for excellence.

The actual dentist/owner is brilliant, intelligent, super welcoming and left me wanting an actual friendship outside than just a customer! Haha she took her time to intellectually explain everything and really showed care to her customer! i have saved the best for last- when you actually sit in the dentist chair- the window view is gorgeous! The equipment is state of the art! Meaning you’ll see all your teeth on a flat screen with way too many pixels and lastly- the Dentist CHAIR MASSAGES YOUR BACK THE wWHOLE TIME your there!! Clearly my experience was extraordinary, but if you ever considered a change in dentistry and want to feel wonderful when you visit, don’t cheat yourself! give this place a visit! You will not regret it!

October 29, 2022

Katie Hawkes

I was a patient at Lake Pointe for years, but chose to find a dentist closer to where I live and for that I am so glad. I had a horrible experience dealing with a small insurance claim that was filed incorrectly by Lake Pointe multiple times. The service was on November 2021 and the first claim was filed incorrectly over 6 months after the service. A month later they filed it incorrectly again and waited another 6 months to file another incorrect claim.

When it was finally done correctly, it was way outside coverage window and of course my insurance was not going to pay it because it was out of the 12 month coverage window. I was notified about this almost 2 years later. I spoke to my insurance company about the claim and they gave me all of the details about the situation. When I called Lake Pointe back and left a voicemail they never called me back and just sent me another letter saying that they had exhausted all of their efforts and refused to write it off.

I hope no one else has to experience what did.

August 3, 2023

Chris A

Terrible experience. Got sent to collections for missing an appointment during COVID 19. Office staff says they send out 3 notices in the mail. Certainly didn’t receive 3 notices about a balance due. This incident occurred in 2021 and was just made aware of being sent to collections a couple weeks ago. Avoid this dentist.

October 31, 2024

Christine Garrard

In short, my experience at Lake Pointe Family Dentistry has been nothing short of wonderful and has exceeded all of my expectations. It is the single best dental practice I have ever been to. I have been fearful of going to the dentist since I was a teenager (and avoided going at all costs) until I had a dental emergency. They were able to fit me in for a visit the same week I called.

Upon arrival, Dr. Qazi and her entire team were incredibly kind, patient, and understanding—even when my anxiety started to get the best of me. She’s worked with me to create a care plan that accommodates what I need to address my oral health concerns while accommodating my anxieties without judgement. Additionally, she and her team file the necessary insurance paperwork to ensure that my care is covered accordingly.

I cannot recommend Dr. Qazi and her practice enough and am so thankful I found them because I am finally on a journey toward taking care of my oral health in an environment that is incredibly comforting and caring.

June 7, 2024