Dentist in Lancaster, PA
Monday
9:00 AM – 5:00 PM
Tuesday
9:00 AM – 5:00 PM
Wednesday
9:00 AM – 5:00 PM
Thursday
9:00 AM – 5:00 PM
Friday
9:00 AM – 5:00 PM
Saturday
9:00 AM – 3:00 PM
Sunday
Closed
Address
2211 Erin Ct, Lancaster, PA 17601
Phone
(717) 707-5575
Website
http://smilearcortho.com/
Our experienced dental professionals are dedicated to providing you with the highest quality care.
STAY AWAY!!!! My daughter has been going here for the past two years. Helen the receptionist would cancel our appointments without notification and then lie saying she called/text. The billing lady, Doris, kept submitting our claims to our insurance with the wrong codes so they weren't recieving payment from the insurance. I had to make multiple calls to our insurance to which they told me it was Smile Arcs fault. Then I got emails and text messages from them asking me to reach out to our insurance for a third time because they didn't understand why they weren't receiving payments.
Our insurance and myself had a three way call with the doctor and he was nasty saying that "this keeps happening and he doesn't have time for it". We'll I didn't have time to do the job of Doris but yet there I was. We ended up switching Orthodontist and the new orthodontist pointed out that Smile Arc messed up my daughters bottom teeth as her alignment is 3mm off.
April 10, 2025
I called this practice to get a ballpark figure of what traditional Braces would cost for my 3 teenage boys. While I understand they couldn't give me an exact figure, I asked for a rough guess on what that would look like for my 3 kids. The receptionist stated that they could not tell me and that she would ask the Dr. She did so, and gave me the same answers- we cant tell you. If your objective is to bring in business, this truly is the worst approach.
The woman I spoke to had a very bland response to my questions and rushed to get me off the phone. Needless to say, I will not be giving them my business. Very disappointing.
May 24, 2025
Dr. C was amazing! Definitely recommend coming here, I haven’t had one complaint the entire 2 years + of having my Braces. I am in love with my smile! Phenomenal transformation.
April 9, 2025
My daughter Saniyah recently got her Braces off, and I couldn't be happier with the results—her teeth look absolutely amazing! From start to finish, our experience at Smile Arc Orthodontics was outstanding. The entire team was professional, courteous, and always made us feel welcome. The office was consistently clean and well-organized, creating a comfortable and safe environment every visit. Dr.
Charkas is truly exceptional—kind, knowledgeable, and patient throughout the entire process. He took the time to explain everything clearly and made sure we felt informed and confident every step of the way. We're beyond satisfied with the care and service we received and would highly recommend Smile Arc Orthodontics to anyone looking for top-quality orthodontic care.
June 13, 2025
2211 Erin Ct, Lancaster, PA 17601
Address
2211 Erin Ct, Lancaster, PA 17601
Phone
(717) 707-5575
Website
http://smilearcortho.com/
Make an appointment now and experience the difference.
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