Waterloo Endodontics

Leah Geisel

Good. But you know, I disagree with situation in any Endodontics policies.whenever people has their insurance. it should pay the differences not full amount money upfront. Because any insurance knows the prices of endodontics . I’m protect mine n others s rightful. Thanks

May 21, 2025

Keith Eatwell

I had a great experience at Waterloo Endodontics while having a Root Canal. I even nodded off a couple of times during the procedure. Great professional staff all around.. Thanks.

May 7, 2025

Corrin Clarke

Best dental experience I've ever had. Gentle and kind. I was really nervous about my Root Canal but I think I actually fell asleep during the procedure - it was painless. Thank you for the excellent experience. Highly recommend!

April 24, 2025

Tonia Kelly

I intended to show NO stars but in order to post a review I was required to show one star. Today I had one of the single most upsetting experiences of my life. In 2024 I had a Root Canal. I found the staff helpful and courteous, the doctor was also helpful explaining the procedure. After one month the tooth was still tender so I called the office. I was told it wasn’t unusual to experience discomfort and someone would be following up with me. No one called me. The tooth continued to be sensitive and in February of 2025 it became painful.

I saw the doctor today and after taking an X-ray he told me he didn’t see anything that would indicate a problem. He told me I could have a CT scan or possibly a 360 degree scan which could show if the tooth was damage and would need to be extracted. I asked a few questions and told him my family dentist had wondered if I had nerve damage. He very rudely said “stop” I hesitated thinking I had misheard him. He continued talking and when I asked another question he saidI I should go back to my family dentist because I obviously thought he was a better dentist. He then said “just leave” and he walked out of the room. I was in absolute shock. I asked the receptionist if I could speak with him, she went to his office and he said he wouldn’t speak with me.

I stood in the reception area thinking this can’t have just happened. I waited there and when he came out of his office I asked if I could speak with him. He said he didn’t want to speak with me, I had interrupted him and was disrespectful. I asked what I had done and I said if I had interrupted him I was sorry and I certainly wasn’t intending to be disrespectful. He said “I don’t want you as a patient” at which time feeling very emotional I said “I don’t want you as my dentist” The fact remains Dr. Schroeder performed a root canal that has become problematic and he was so quick to dismiss me without any resolution. Doctor Schroeder is the most unprofessional doctor I have ever met. As a senior who had a successful career in sales management, I have never encountered anyone so unkind and dismissive Tonia Kelly

April 9, 2025