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Willow Pond Way
Western New York Dental Group

About

Western New York Dental Group is a multi-location dental practice that has been serving the Buffalo and Rochester, NY area since 1972. They offer a wide range of services, including general, family, cosmetic, and specialty dentistry. Their team-based approach, which includes in-house specialists, aims to provide comprehensive care for the whole family in a comfortable and convenient environment.

Hours

Monday

8:00 AM – 6:00 PM

Tuesday

8:00 AM – 5:00 PM

Wednesday

8:00 AM – 5:00 PM

Thursday

8:00 AM – 5:00 PM

Friday

8:00 AM – 2:00 PM

Saturday

Closed

Sunday

Closed

Quick Info

Address

43 Willow Pond Way #107, Penfield, NY 14526

Phone

(585) 421-8168

Website

http://wnydental.com/?utm_source=gbp&utm_medium=organic&utm_campaign=yext_listing

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Detailed Introduction

Western New York Dental Group is a well-established dental clinic with multiple locations, including one in Penfield, NY. The clinic is part of a larger group practice serving the Buffalo and Rochester areas since 1972. The practice operates on a philosophy of building lasting relationships with patients by providing high-quality, comprehensive dental care. Their team consists of accomplished doctors and support staff who prioritize continued education and the use of leading-edge dental technology. They offer a wide array of services, including general dentistry, restorative dentistry (fillings, crowns, bridges, implants), preventive care (cleanings, exams), and cosmetic procedures (Invisalign, teeth whitening). The clinic also has in-house specialists in pediatric dentistry, orthodontics, oral and maxillofacial surgery, endodontics, and periodontics, which allows them to provide a full range of services without often referring patients to outside specialists. They emphasize a patient-centric approach, aiming to provide a comfortable and welcoming environment. The clinic accepts most dental insurance plans and offers a discount program for those without insurance.

Patient Reviews

3.8 out of 5

Elizabeth McCarty

Building is clean and organized, the reception staff is warm and welcoming. Shout out to Jasmine W who is the BEST hygienist I’ve ever had. She makes her patients feel welcomed and throughout the entire process she checks in making sure they’re okay and actually explains the process before and during the time you’re in her chair. 12/10 recommend.

June 20, 2025

Amy McCaffrey

This place doesn’t even deserve one star. Drove an HOUR to get here TWICE only to find out the “can’t” treat me because they don’t have my records from TX which they told me THEY were getting. What a complete waste of time! They should have CALLED me about the records BEFORE I drove all the way here! So completely unprofessional. I’m disgusted!!!!

June 12, 2025

Sheila

I would not recommend this group. The communication within the group is awful. They hound you with reminder calls only to get there and have them say, sorry, we can't see you today. They try to charge you 100.

00 all the time for whatever is the reason of the day. And the front office staff are gossip queens, talking trash about patients, how they are dress, who they used to date, who they are related to and all for the whole waiting room to hear. Save yourself time and go elsewhere.

July 1, 2025

Elizabeth Landy

After a change in appt times, Jasmine was AMAZING and turned a stressful morning into a pleasant experience! I am very grateful for her taking care of me this morning and hope to have her again for my next cleaning.

July 17, 2025

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